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January 2024 by Nadine Sheffer
When we built our house in 1978, gas was not available. Electric was not an answer. We put in an underground 1000 gal heating oil tank and have been totally satisfied every year. We use only about 500 gallons a year to heat. So we have the next year still in the tank, if something unforeseen happens and we don't refill it in the summer. But we always have. Summer refills are a great thing. Thanks Shortway for keeping us warm.
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February 2023 by Paul Mileski
Short way is an excellent company. I live quite a ways from them, but they always deliver fast. But what I like the best, is how nice the people are. From the lady on the phone, to the fuel truck drivers... Always friendly and professional the way companies used to be. I won't buy my heating oil from anyone else. When you find a company that works good, you stick with em.
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February 2023 by Daniel Opresko
Don't bother. My current company doesn't have emergency service I wanted to switch over this company because I'm tired of waiting a week or more to get heating fuel when I run out but the owner politely told me to pound sand. So instead of getting a new lifetime customer he's getting this review. Since he can't be bothered to get a new costumer and get paid to make a delivery as so my family isn't freezing he can impolitely screw off
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January 2023 by Lori stuart
We have had a regular schedule for fuel oil delivery for many years. After my husband passed away in March, Shortway ceased delivery with no notice. My furnace stopped working due to running out of oil. After I called to reschedule delivery, the furnace needed to be bled. The cost of service from furnace maintenance has now come to $250. This, all because I had no notice of delivery cessation. I am very irritated.
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November 2021 by Beth Geer
GREAT CUSTOMER SERVICE
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October 2021 by Whistling Woods Crafters
Prompt service, welcoming assistance, and courteous people! I ran out of fuel twice and twice they immediately delivered. Even on a very nasty winter day!
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July 2021 by Jami Lee
Have everything you could ask for. Great service
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April 2021 by My Mother's Heart
Prompt service, welcoming assistance, and courteous people! I ran out of fuel twice and twice they immediately delivered. Even on a very nasty winter day!
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February 2020 by SMM
This company has great service with same day or next day delivery. I’m always satisfied.
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February 2020 by Chris b
Great service, always dependable!
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November 2019 by Robert McQuown
The bulk oil you get, is mixed with whatever else was in the tanks prior..
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December 2018 by Barbara Williams
When you order from them they will deliver on the day and time you are home, and if you can't be home because of work, they allow you to leave a check to pay for your fuel. They are great that way.
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October 2018 by Lois Knepp
Called Monday morning left message. No return call all day Tuesday. Called Wed. It's 1030 am and no return call yet. Would have been a new customer. Talked to another customer who said that happened to them when they would call for delivery. Today is thurs
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March 2018 by Betsy Wile
Had a tanker driving all over the road on interstate 99 license place ae-25 couldn't read the rest came up beside The truck and the driver was on his cell phone??? That's safe while driving around with the flammable material load!!!
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April 2017 by Rodney Simpson
Great place
