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September 2023 by Oleg Sh
Rude and unprofessional.Never again!
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September 2023 by Alex Ag
Do not deserve even a single star: very rude and disrespectful to customers. Ruined several expensive garments for which we received neither an apology, nor any kind of respectful attitude. Will be filing a formal complaint to the local government consumer agency and the Better Business Bureau.. It’s a pity such a nice and friendly community happens to get such an unprofessional business around.
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August 2023 by RW H
Always a great place to get my military uniforms cleaned and pressed.
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June 2023 by Al Halpern
Great local cleaners. Very dependable. Highly recommended!!
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December 2022 by Jay Aigner
This is a fantastic store. Sue and her husband are a treasure. They do great work and they are always polite and funny and kind. The cost is comparable to other places but the service is unbeatable. Do yourself a favor and just go to Imperial.Services: Laundry pick-up
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October 2022 by Jenna Pelowitz
Do not use:I have never written a google review before and that should emphasis the the need to write this review. I have never been so disrespected by a service shop in my life let alone anywhere in Richboro. I left and will be giving my business Earl's who were happy to accommodate me. The woman, presumably the owner, said I "had a lot of nerve" coming to her place or business because i hadn't been there in a wwhile. I hadn't had the need to come in so i do not know why she would say that. And then rolled her eyes when i asked her to repeat her sentence and then again at my request for a dry cleaning. learn manners.Service: Organic dry cleaning
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August 2022 by Albert D.
I have a dozen shirts pressed monthly. Always sharp and collars have a good press. The price has ticked up over time but I guess that is to be expected. Some light repairs were done well.
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October 2021 by Olivia
I’ve used them in the past for dry cleaning and some very minor seamstress repairs but when I called today to ask a question the woman seamstress was so beyond rude and clearly didn’t have the patience or time to take a one minute phone call. I will drive 10 miles away from my home if I have to but I will never go back to imperial cleaners again. I cannot believe the attitude given to interested customers. Disgraceful and so unprofessional. I highly advise anyone not to bother giving them your business.
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June 2021 by Danielle Powell
Incredibly rude and will never return there. I asked to have some expensive bathing suit straps reinforced and her response was, can’t you just buy new ones? I guess business is so good, that you can be rude to people. I went to another place who was able to do what I needed. Unbelievable!
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June 2020 by Mary M
Mediocre dry cleaning. They don’t remove shirt stains and coat was not properly cleaned
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January 2020 by Carole M.
I have had a couple issues with this place. When I wanted to have something sewn on they wouldn't let me show them exactly where I wanted it sewn on, I was told "she knows what she's doing, she knows where it goes"!! Of course, when I picked it up it was not sewn on where I wanted. They have also shrunk and ruined a brand new sweater and then insisted they could stretch it - which made it unwearable. Their initial response when I brought the sweater back in was to say the hanger I had it on was not theirs and I have no receipt that I had taken it there. I told them I only use them for my dry cleaning. Nasty, nasty people!!! I will take my business elsewhere.
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May 2013 by Pete DiDonato
Use them for more than just clothes, great for hemming curtains.
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March 2013 by Pete DiDonato
Good prices, good dry cleaning. Terrible parking lot, come during off peak hours if possible
