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February 2024 by Rob Weaver
Incredibly slow. 25 minutes past my appointment time (currently still waiting) and the nurse seems to be in no hurry.
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January 2024 by Valeriya Schriftman
One person on site. Nobody to assist. Without appointment don’t waist your time here. Going to another location.
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January 2024 by Svitlana Kovtounenko
Very slow, waiting time 1:30:(
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July 2023 by shustrik835
This place is severely understaffed. No people in the front to greet and answer questions. Waited 20 minutes after check-in, ended up knocking on the door only to get a yell back to come later because they are closing for lunch. Carpet has a nasty stain. Office cleanliness reminds you of cheap dirty motel. One can only guess how things get sterilized in the back. I'm a cash patient. Go accross the street to Lab Corp - get service right away.
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April 2023 by John C.
Would never use this Quest branch again. Went in at 7am with three other patients. The nurse spent until 720am talking to a friend in the back, keeping patients waiting and meanwhile the office is filling up with other patients. I had an appointment but had to leave at 8am because I could no longer wait. I can't stand this type of service - very poor customer service and no apologies to those waiting.
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March 2023 by Fei L.
Schedule the appointment online and more than 30 minutes late. Not the first time
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March 2023 by Jeanette Morrison-Vergis
Pamela at Quest was terrific! She was so kind and helpful.
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October 2022 by Fred Fisher
Location was closed however Quest still allows you to schedule an appointment on line. Worst part is that Quest did not follow up and correct the mistake. Book another location.
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September 2022 by Brooke Wolford
This place is awful. I showed up a little after 8 and they weren’t even open. You can’t call any office directly so you just have to hope they are open when you get to the location. I have quest but I don’t have a choice with my insurance. May just pay extra to not deal with a bunch of unorganized children.
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August 2022 by Brian Freifelder
I’ve been to a handful Of Quest Diagnostics in the area and this is the worst run location. I’d recommend going to Trevose or Newtown even as a walk in vs scheduling an appointment here.
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August 2022 by Thomas Ziegler
1 person working there. She needs help. Buck up Quest,you can afford another person
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May 2022 by Jessica Pires
Absolutely horrible. I have been here twice and every time I come in, there is no one up at the front desk to speak to. You are left in the waiting room confused with zero help. Please either get more staffing or provide a better patient experience. Smh.
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April 2022 by Lisa W.
My online appointment was scheduled for 9:45. I checked in using the text link on my phone and it was seemless.There were several others in the waiting room who were apparently walk-ins, and the employee would call out, "(name), come back foryour scheduled appointment," so no one could get angry they were being ignored. But scheduled appointments got seen on time.I would definitely recommend scheduling online ahead of time.
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April 2022 by Brian de Villa
Walked in without an appointment. The walk in and scheduled customers ahead of me were handled efficiently, and my testing was done quickly.
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January 2022 by Biljana Todić
Wish I could give them a zero. They open at 7am supposedly… my appointment at 7:45 came and went and place is closed, lights out. Horrible service. At least don’t let people schedule appointments at this location if it’s closed.
