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December 2023 by Arbenz Mitch
Bad attitude of staff
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November 2023 by Rose Ann Kelly
This particular CVS had greatly improved. They got more help in the pharmacy so for the most part the lines are not going down the aisle. All employees are Kind, helpful, extremely hardworking yet professional. This has been my store since day 1 and I really appreciate them. I am not related to any of them yet we know each others name. Great job all around!!
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October 2023 by Lauren Rearick
If you want any type of vaccine at this CVS location, save yourself time and make an appointment. They pick and choose when they want to accommodate walk-ins. The pharmacist was rude and had terrible customer service manners. Very disappointed and never going to CVS again for anything.
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September 2023 by Carrie Roberts
I waited at the drop off counter for quite a few minutes while 1 girl was on the register with someone picking up and another girl standing in the back not doing anything. Finally the girl at the register came overAnd asked if I was dropping off. After this the other lady finally walks over and got my information.She said give them 15 minutes and it will be ready so I went to go use the restroom and it was a disgusting mess. I walked right back out and found a manager and told him.I took pictures it was insanely gross. ?Places like this need to keep up with the bathrooms.The lady that checked me out looked a drug addict and barely talked loud enough for me to hear her. I had to say what like 6 times she literally was not even trying to care. Never ever going back. Do not go here
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September 2023 by Melissa Cooper
This place has come so far in the past year or so. Great job guys. No complaints. very helpful friendly and knowledgeable staff. Went thru a rough spot but man they’ve turned it around!
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July 2023 by Denise Barr
Horrible horrible, first of all I get people need lunch, but when you have customer waiting for there prescription maybe apologize and ask if they can come back prior to them waiting in line, the first lady said closed and walked away the second lady rung my prescription but refused to use my discount coupon so instead of pay the 25 dollars, I had to pay 115 out of pocket.i have no choice my insurance only deals with this place.If I did this at my place of work I would be fired. Customer service should be your first priority, with out your customers you would not get a pay check.
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July 2023 by Denise Shaulis
Horrible horrible, first of all I get people need lunch, but when you have customer waiting for there prescription maybe apologize and ask if they can come back prior to them waiting in line, the first lady said closed and walked away the second lady rung my prescription but refused to use my discount coupon so instead of pay the 25 dollars, I had to pay 115 out of pocket.i have no choice my insurance only deals with this place.If I did this at my place of work I would be fired. Customer service should be your first priority, with out your customers you would not get a pay check.
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May 2023 by Jofrey Hunter
Well, surgery in Pittsburgh today and was on my way and arrived in johnstown at 7:00pm. I called CVS on Scalp to see what time they closed ,because I needed my prescription after my surgery to avoid infection from graft used in surgery. Closed at 7.This pharmacies need to be held accountable for being understaffed and closing early, because they will not offer a wage to hire qualified pharmacists in their facility. I will be contacting corporate about this and then my attorney to pursue any and all legal avenues that are available to me for putting my health in danger. The store is open until 9 and so should the Pharmacy be. Hold corporate companies liable for their malfeasance.
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May 2023 by Ryan T
Had been having trouble here with prescriptions for a while. This last visit the staff told us they were too busy to run our insurance. Went down the road to Rite Aid and had it filled within minutes, without problems. Won’t be back.
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April 2023 by Amy Shaffer-Meden
Today was probably my final straw with this pharmacy. Get the text my script is ready, bc I went to icare bc I am sick so I would like to have my script, oh idk, today. Check the app to see when the pharmacy closes and it said 6. Get there, the sign says 5 and it's 4:58 and the screen is down. I ask someone if the pharmacy is closed. She said yep, pharmacy is closed. So, wait a min. The app says 6, the sign says 5 and someone just decides that it's closed before 5. Interesting. I fully intend to express my displeasure with the pharmacist tomorrow. It's absolutely ridiculous.
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March 2023 by James Nevins
I've really given them many chances. Being told to come back the next day, prescriptions not being done the following day. Sometimes taking days to fill something that they told me was in stock. Having to ask multiple times for them to contact my physician on an insurance hold. They're busy. So I'll give them that. But the location needs to hire more techs then. Wish them the best, but I'm moving pharmacies.
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February 2023 by R M
Never saw such rude and hateful workers! They all need to find new jobs not working with the public!They have my prescriptions so screwed up for going on 10 days! Ridiculous ! They don’t know their left hand from the right!I am leaving this pharmacy immediately!
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January 2023 by Derrick
If you want to get prescriptions filled in a reasonable amount of time, DO NOT use this CVS pharmacy. It would be quicker to get prescriptions delivered via mail than it is to get them filled here.On one occasion, the pharmacy wouldn't fill one of my prescriptions because they claimed it didn't say how long I needed the medication for, when the paperwork I received from the doctor's office clearly stated it. The only reason I knew this was even an issue is because I called CVS a few times inquiring about my prescription as several hours went by and it hadn't been filled. They probably would've never contacted me or my doctor's office on their own accord to get the information they needed to fill the prescription, which seems like an important aspect of a pharmacist's job.
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January 2023 by Hannah
i just “dont feel comfortable” giving a decent review to a place with a pharmacist that “doesn’t feel comfortable” filling a medically necessary medication because a patient is trans. transphobia has no place in any branch of healthcare. the menoher location is fantastic though, id go there instead!
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October 2022 by Ashley
This pharmacy is the biggest joke ever. You tell me my doctor calls a prescription in at 9am and it isn’t ready by 6pm and you tell me to come back in an HOUR!? Always a 25 min wait at the drive thru. Thought they were convenient but I’d rather spend my time driving to Giant Eagle and walking in to get prescriptions that is filled immediately after the doctor calls in.