Kunes Auto Sales has skilled mechanics who do awesome, excellent work and can often accommodate customers without an appointment. The service is efficient, with vehicles frequently getting in and out within a few hours. However, the business faces criticism for extreme price gouging, with customers reporting being charged nearly double for parts compared to local stores. A significant issue is a lack of customer service, particularly from an unpleasant front receptionist who fails to provide promised callbacks, forcing customers to call for updates. While the mechanical work is highly recommended, the business's pricing and communication are areas of concern.
