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“The two gentlemen that delivered my Peloton were very professional and efficient. They made sure to clean up the packaging from my bike and made sure I had my tools and instruction booklet.”
“I called customer service and they were friendly, informative and seemed happy to help. It was a refreshing change from most other customer service reps I’ve dealt with. The driver arrived when expected and was also gracious, professional and careful. This was the most positive and uneventful large item delivery I’ve ever had. This company is wonderful!”
“I just came in to do a quick Amazon return but there was a line. The worker, Casey was so patient and helpful with the customers that were struggling with returns. She definitely went above and beyond to make sure they got what they needed. She was clear about pricing and helped get things sent to the printer. I think people behind me were impatient but I know those other customers needed and appreciated her help. Well done!”
“Carney and erik are amazing customer service reps. Whoever has had an issue in the past must be absolutely insane. I've worked a lot of customer service so I definitely know. Carney is an amazing worker who always has a great attitude and tries very hard. She can only do and control so much so an employee and people need to understand that. She always does her best! Thank you guys for making the ups store great. You guys should definitely get more recognition.”
“I really appreciate the UPS Store #7562. I make my way to this location no matter that other stores are closer. It's the customer service and the parking convenience. This particular day Isabel was so patient, professional, and welcoming. Great personality. Thanks for going above and beyond to make sure we were taking care of and satisfied. Thanks so much Isabel for being so awesome!”
“Thank you so much both women in the store early Friday morning it was a power outage that occurred but they didn’t panic at all ,still remained professional tried there hardest to a a-company ever guest despite the circumstances ! They Even manger to give me a phone call when my package came in ! I just wanted to say thank you ladies both so much you do very well under pressure and I condone you dearly for that everything you do .you both are very rare and I truly wish it was more people in the world like you both professional ,helpfulness ,patient , customer service is top tier , literally understanding thank you for allowing me and others to return to a store that has one of the best customer service hands down !!! Thank you so much and marry Christmas ladies and happy new years !”
“I had such a great experience at this UPS Store thanks to Dan! He was incredibly helpful, patient, and understanding throughout the entire process. I came in feeling a bit overwhelmed, but Dan took the time to walk me through every step, answered all my questions, and made sure everything was done right. His professionalism and supportive attitude made all the difference. Thank you, Dan—you turned a stressful day into a smooth one! Highly recommend this location because of the outstanding service.”
“I ordered my print online beforehand at Campus Copy Center. I emailed Anthony back and forth before coming. When I showed up, it was ready, which I really appreciated. At first, I wasn’t totally happy with the color quality, but Anthony helped me right away and fixed the issue super quickly and easily.
He was honestly so helpful and made the whole process feel simple and stress free. The price was also a lot lower than Staples, which was a huge plus. I’m very happy with how everything turned out. I would definitely return and recommend them. Anthony made it so easy and comfortable, especially for someone like me who had no idea what they were doing.”
“Navis Pack & Ship is by far the only packing and shipping company that you need to call for any move. The owner, Peter, was willing to take my call himself and answer all of my detailed questions that were I am sure juvenile to him. As a mother of four young children who had only 2 weeks to pack up a 4000 square foot home and ship to Hong Kong, Navis went above and beyond continuously for me and both Peter and his employees stayed patient and professional with me throughout the entire process. They even went as to have several employees stay overtime on a Saturday to wait for me to arrive with some last minute things that I had forgot to include for packaging. When my husband called Peter to explain the situation, he was happy to accommodate us and held his staff there for us. Navis also did not ask for payment until the protective crating was complete and when it was time to pay, the amount was in the range that we had been quoted AND well BELOW the other quotes we had received. The funny thing is that we actually called Navis TWO days before we needed to schedule and they came through for us without any obnoxious fees for the last minute scheduling. These guys work around the clock, are reasonably priced, are easy to reach anytime and are extremely dedicated and honest in their business practices. I have never taken the time to review a company before but they did such a great job for me that I decided to make them my first. I know how stressful a big move can be so if you need a personal reference before booking Navis, call them and ask Peter to give you Angie's email address, I will be happy to give you advice and details regarding a huge, crazy, international move that they made AMAZING!
Angie Silva
Wife, Mother of 4, ex-pat”
“Bob and Mark are two awesome fellas that'll help you with ANY shipping need.
Knowledgeable and friendly, service oriented place. Definitely utilize this place if you've got ANY shipping need. They'll make sure you're aware of all your options. Pretty sure they've even got notary services.
Very well managed place. Glad to have been able to take advantage of their service. Will definitely be back.”
“Asia provided the best customer service experience I had in a while. She provided the service I needed quickly and with care and I appreciate her going above and beyond and letting my daughter use the bathroom when she needed. Simple things but worth a lot. She’s a beautiful soul and your company is lucky to have her”
“Quintin in the copy department was extremely helpful in preparing a brochure I wanted for a family reunion. He showed me a variety of affordable options and made it happen in a short period of time. I had no idea Staples offered so much! Many thanks for the speedy service and stunning brochure!”
“I really like this Staples. I was there today and Cheraquon (apologies if I spelled incorrectly) was pleasant and efficient.
As a former retail manager I appreciate this kind of customer service.”
“Marcel gave the absolute best customer service! When a different print store couldn't print the prayer cards we needed for a celebration of life I called UPS and Marcel made it happen within the hour. He took the extra effort to make sure they would be exactly what we needed while providing comfort and compassion, which is exactly what we needed. Thank you, Marcel.”
“Impeccable professionalism, perfect communication, my request to send a package from the United States to France turned into a totally successful experience. I recommend US Mailroom. They are great!”
“Today we had the pleasure of having Kelvin come to our home to train us how to shrink wrap. He is such a respectful, knowledgeable trainer! We enjoyed having him at our home! He did not rush and very patient! Thank you Kelvin! We appreciate you!”
“Anastasia from the print center spent so much time helping me print a small order. She helped me email from my phone to staples and helped me crop my pictures.
She is an outstanding employee and person. Staples Bryn mawr deserves a great review thanks to Anastasia.”
“Kevin Jr & Kevin Sr were great to work with. It was last minute and they're able to accommodate a request of picking up a biomedical units to be shipped from PA to CA. These were all wrapped nicely and arrived to us in very good condition, no scratch whatsoever. We will be sure to keep you in mind again the next time we have a pick up in your area. Many thanks and best to you!!!”
“Associates had another employee get the item I wanted in the back room. Wanted two but only had one Roku.
They were both helpful and quick checkout. Also had empty printer cartridges to drop off”
“I had a very nice experience returning my Amazon order. Anthony and the shorter counterpart without a name tag provided me with the help I needed and walked me through the experience kindly.”
“I recently had a print project that I needed to do at the Staples location, for my mother‘s funeral. I called ahead and spoke with Jackson, explained to him what I needed, and when I needed it, and that I was coming in from across the country. He told me to stop in when I arrived in Pennsylvania, he assisted me with my project and a draft, and then he helped me with a second project, I decided to put together. He had all my material printed and ready to go on time and in perfect order. He was super patient, very kind, and very knowledgeable. I highly recommend working with Jackson at Staples if you have any print projects.”
“I walked right in late on a Friday and Denise greeted me with a big smile! I had two heavy boxes that she shipped out. She is truly a wonderful lady and extremely helpful. The post office was clean, no line, well stocked.”
“I love this quaint little post office branch. It has a truly hometown neighborhood feel. And, there is rarely more than a 2-3 minute wait, even on an afternoon. The clerks inside -- (dare I call them "clerks" ??) are down to earth and approachable, always friendly and welcoming, adding that rare human/personal touch to their face-to-face interactions with customers. They greet you when you arrive and smile and say "goodbye, have a good day" when you leave. These may seem like simple facts but they make all the difference. If you've ever stood in a post office line for what seems like 20 minutes behind 6-7 other customers, only to encounter a robotic grump behind the counter, that can be a very irritating, aggravating experience. Merion Station is a little slice of heaven, where kindness, friendliness, and efficiency are the standard. Thank you, Merion Station Post Office!”
“Out of all the post offices I’ve been to I’ve never had such a wonderful experience as I did today. The gentleman working this morning was so genuinely friendly. I needed stamps and he noticed my stack of Christmas cards and asked if I wanted holiday stamps, then showed me all the different ones they had. We also exchanged some pleasant conversation. Overall I’ve never had a postal worker be so nice, most of the time they seem either miserable or disinterested being there.”
“This office always has the nicest most helpful people there!! Especially Lynn! She helped my 87 year old mom and was happy to do so. She is excellent with the elderly and everyone else as well. I will keep coming back to this store because of Lynn and the other kind, friendly people who work here!! Thank you to this wonderful staff❣️”
“This is simply the BEST crew of people to get your important items from here to there! They explain everything and take immense care! Thank you Bryn Mawr UPS!
It’s always the BEST!”
“Went to FedEx for some important prints for a work event. It was a quick turnover and I needed it completed next day. The manager Toni called me to make sure the order was understood and was extremely detailed to make sure everything was completed to standard and on time. When I went in for pick up, Toni went above and beyond to make sure everything was perfect! She was amazing and even recut some of the items to make sure they were exactly what was needed. I didn’t ask her to do all these things, but she was so detailed and truly wanted to make sure the order was perfect. I was so grateful for her and for making the experience a five star experience from start to finish. I will only go here from here on out. Thank you Toni!!”
“The sales associate was awesome! I believe his name is Stone, very tall African American male, answered all my questions made sure I was purchasing the correct items for what I was looking for! He definitely gets a 10 out of 10! Great job staples you did great training with him!”
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“Maury ( she works at the front) was super nice and helpful to everyone that came in! Most people at the post office are cranky but she was smiling and a delight!”