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October 2024 by mark beatty
There is a big issue with your general manager David of the roaring spring area where your employees had personal dogs in the store and was more interested in their animal than selling parts. When David was contacted he hung up and refused to answer the phone after. Do yourself a favor and go down by giant eagle to the new auto zone. It's brand new and the people are really friendly
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July 2024 by Sharon Miller
Stopped in for a new hatch window wiper. Service person had difficulty installing wiper and asked assistant for help. He told her to tell me they don't install them any longer. So I asked for my money back. His reply..." No, wait wait, I'll install it. Never do business,there again.
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July 2024 by Kristopher Martin
Very unhelpful
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July 2024 by Terry
Worst place ever! I wished I could give it a zero!
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June 2024 by tim furry
Customer service sucks 5 with store uniforms on, 3 outside smoking one that sells wrong parts and one wondering around doing nuttin but wondering around 3ed In Line out of 5 Customers. The correct Part was to be delivered next morning never showed up wouldnt refund account had to take a gift card that will be gifted cuz I will not return, thankfully we got auto zone opening soon.
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June 2024 by Dallas McNally
I like that the workers guard the door with their cigarette smoke and toothless frowns.
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June 2024 by Terry Ritchey
Fast and courteous service.
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May 2024 by lionking roar
Poor service advised free installation but nobody there to do it had to come back later. When I returned the lady that waited on me before saw me then disappeared and the young guy working the counter was yo busy to help me because some of his friends were in there so he was talking with them
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April 2024 by Gary Tritle
Best employees in the auto parts industry
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April 2024 by Cindy Horton
Sales clerk could barely move, then another sales clerk shows up with wife or girlfriend, she sets down behind counter, and puts fake nails on, while her better half is speaking to friend on phone. Only one older gentleman actually doing any work! Go figure!
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April 2024 by ugly allis
The Roaring spring store needs some new employees or managers. When you call over no one will answer the phones. When you go over no one wants to help you or acts like they wanna be there. Employees swearing behind the counter. This use to be where I went to get parts from on a regular basis but now I'll go to napa
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December 2023 by Kevin Hughes
Great customer service. More than 90% of the time they have what I need. This is the place I go for all my auto parts if I can't wait for online orders.
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November 2023 by Nate Cline
I purchased a set of calipers for my vehicle. I returned home to install them and find out one is a core that someone else has turned in previously. I call them to info them about the mistake and I was told that they had another in stock to come get it and I’d be compensated for the mix up. It was late in the day so I waited until the following day. When I returned they gave me the new one but acted as if I was never told about being compensated. So an extra day without a car and extra trip to the store is all on the patron for their mistake. Autozone is my new number 1!!! I’m not on Advanced time clock.
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June 2023 by Tony Bauman
If you can't stay open long enough for the normal working person to be off work to get what they need. Zero stars should be a option
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May 2023 by kyle lopez
Came in to get new wipers. They installed them at no cost.
