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September 2023 by Arcele merriman
Always have what I need. Thanks again
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August 2023 by Jon
They had my order ready for me when I arrived and helped me find something else I needed.
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July 2023 by David Zuccaro
I felt kind of weary this sunday afternoon The weight of the world on me and I felt my oil may be low on my cadillac . I went into this store in rochester and I had mentioned or mumbled that I couldn't see my My gypstick clearly. I grabbed my oil and at the register I was told I was one quart low . I found that the assistant manager mark had checked my oil and even left the hood open works an awesome guy And that's what I call great customer service.
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May 2023 by Khrome
Mr. Sanchez was very helpful and got me the exact amount of washer fluid tubing I needed to fix my car. Got the job done and it works perfectly, thanks again! :)
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February 2023 by jeff alan
Went in there earlier this week and delt with Brody and he was very helpful and polite and did everything he could to help find me my part I needed and he eventually did find it for me and he showed great customer service skills more then any other employee there in the past
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February 2023 by Michael Cujas
Always have the parts I need
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January 2023 by R.C.
It was nice but they never carry parts for my vehicle. It's nice when they do.
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August 2022 by Sandy Fredericks
Very polite and professional.
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July 2022 by Catina Keeley
I hate the feeling of being taken advantage of. Last night at the Rochester store I felt like store associate Ian did just that. I needed a new battery for my 2016 Chevy Malibu, and he told me the ONLYbattery that they sold was $255, in total with a core charge would have been $267. So i had him order it. After doing some research and checking with the other Advanced Auto store in Monaca I found out that that is not true. They actually sell a cheaper battery for $199. Ian did not give me the option to choose that battery. He didn't ask me if it was a hybrid car which I could uderstand the battery being more expensive. But he didn't ask me. Needless to say, I will not visit that store again.
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April 2022 by 1 White Dove
Friendly fast and informative
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April 2022 by Rebecca Gulish
Alright, does anyone know the name of the cute kid with brown hair and a beard and tattoos? ?
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October 2021 by Fonda Holsinger
Fast service and knowledgeable
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July 2021 by tom frey
If you know exactly what you're looking for especially when you're dealing with old Street rods like I do they have more options than AutoZone and the people are very friendly
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May 2021 by Francis key
I bought MOOG brand parts from this store years ago. I was told they had LIFETIME warranty for original owner. 5 years later the parts failed and with ORIGINAL receipt in had went to exchange them. Was told they would not honor warranty for no reason. Breach of contract. I went to AUTOZONE to replace the parts and they said they love getting business like mine and I was not the first they heard this story of advance ripping people off.Do NOT buy from advance auto parts! Autozone has never ONCE given me a problem ever in the 5 years I have used them. Will NEVER buy from advance auto ever again. They are a fraud.
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March 2021 by Michael David
Never any problem with parts or returns