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February 2024 by Vivian Oaks
Needed a new battery in my car. Nice that I had a choice of three, and it was installed for me while I waited. Service was quick - I was waited on within 2-3 minutes of walking into the store. No complaints.
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December 2023 by Carol Evans
Always helpful
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October 2023 by Mark Mccaskey
Normally the only store I shop for auto parts
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September 2023 by J.A. “Glory Days” Gleeson
Free use of the code readers...can't beat it...unless u buy one yourself for 20 bucks on Alibaba or DHgate
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July 2023 by Cindy Barnes
I stopped to have my engine light checked and a very nice young man, Gabriel, checked the code on the engine light and a few other things under the hood. He deserves to be recognized because he is very helpful and polite.Thank you Gabriel!
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July 2023 by James De
Needed front brake calipers no problem in and out and a thank you for the military discount
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June 2023 by John Horter
Great place to get auto parts, accessories, fluids, cleaners, tools, and more. Always helpful and polite staff. I've been able to count on this site for my auto-related needs for many years.
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April 2023 by Bernadina Brandao
The workers r very busy helping ppl. Soon as u walk in, someone is there to give a helping hand ????????
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March 2023 by Richatd Benjamin Robb
The people here went out of their way to put wipers on my car in the rain. A wonderful woman and a man did it.... I give this store a 10 star rating, Rich Robb
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March 2023 by Eclectic Medley
They have a nice selection of auto products. They will spot check your vehicle with their equipment to help diagnose issues and even replace your battery.
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March 2023 by Gene Snyder
Needed a rear turn signal light. I first went to the Advance Auto up the street who refused to install the new light citing 'Company Policy".Jonathan at Auto Zone replaced the light in just a couple minutes time. You've now got my business at Advance's loss is your gain. Thanks again Jonathon.
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February 2023 by Marissa Kurchina
All autozones are unprofessional they’ve have been charging they’re commercial accounts a lot more than what it’s priced, the discrimination doesn’t stops, they’ve been using their commercial account’s check for the product that they need for their personal car, I would rather go to advance than auto zone
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December 2022 by Savanna LaVera
Came here to buy a brake lightbulb. Chris, who was very polite and helpful found the light I needed AND installed it for me quick and easy, no problem. I’m so grateful. Awesome customer service.
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December 2022 by April Anderson
Always pleasant workers. They are willing to help with just about anything. They open earlier than Advanced Auto..
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December 2022 by Denise Hebert
I just wanted to give a huge shout out to the Rochester AutoZone, especially to Jonathan D, who sprung into action when I walked in drenched from the rain after my battery died. I was able to get a jump so I could make it to AutozZone. He greeted me immediately and I explained what happened and he came out to test my vehicle. He did confirm the battery was dead and hooked me up with new one. He was very professional and kind and explained everything to me. I was quite upset and he really put me at ease with his calm demeanor. It's nice when you're dealing with someone that knows what they're doing and just helps you through it. I had to give him a hug because he literally stood in the rain to help me. I highly recommend Rochester AutoZone! Everyone seemed really nice there but definitely ask for Jonathan D!!! He is awesome!
