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November 2023 by Carol Evans
The pharmacy in Rochester is terrible. Never have my meds. Staff are rude. One of the pharmacy techs has the absolute worst personal hygiene. If you are working with the public, especially in a healthcare related field…. You need to have clean hair and look appropriate for work.
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October 2023 by Ilona Wohlwend
They are horrible, slow, rude, over an hour and half to get a shot, then they took the wrong person ahead of me. Complained, still had to wait even longer!
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October 2023 by Tom L.
I have a great pleasure to shop at the Rochester, PA Giant Eagle twice A month. All the employee's that I have encountered have been friendly and professional in dress and manner.The store is always clean and well lite. The staff is always approachable and helpful. I did have an opportunity the see the store manager interact with his employees and during that observation I could see the respect he and his employees have for each other. I recommend this store for all residents near or around the Rochester PA area.This store is an example of what shoppers should expect.
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October 2023 by Amie Vranesevich
Very disappointed. Not only have I been told they ran out of a medication and that they will order it, but truck doesn't come in until Monday. And then receiver a text first thing the next morning it was filled. They just didn't want to fill it the night before. Now a half filled antibiotic was to be filled after being sold to them by rite aid and I was told basically, sorry I don't see it. Figure it out yourself. Horrible attitude by some employees. Being nice makes receiving bad news acceptable, your snarky attitude does not.
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October 2023 by Todd Bowser
I got a text that my prescriptions were filled on Friday morning. I went to pick them up on Saturday afternoon. For no reason, the drive thru was closed. I went inside and the rude associate told me "there's only 2 of us here" and that my prescription was called in that day. She didn't apologize or care. Just said "we'll text you if we can fill it today." Inexcusable on all levels.
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October 2023 by Maria Hope
Long time satisfied customer. I get timely text alerts, and when I've needed to use the drive thru it's been open. Everyone who's assisted me has been great!
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April 2023 by David S.
They remodeled the store and added an Ace Hardware Store inside. looks new and they expanded their curbside area. But GE is very overpriced and they raised the prepared foods up significantly i.e. a small plastic box of GE pasta salad was $9 now it's 13.99. Its all the prepared foods. They now have a much smaller selection due to the waste from people not paying those prices. it's almost always now filled with fried chicken or shredded turkey lol. PASS. ALDI is SO much cheaper. In store deli pizzas at GE are 14 bucks vs 7-8 at ALDI. same pizza different name. Even the packaging is the exact same. Absolute greed.
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April 2023 by David Zuccaro
lorin always puts a smile on my face. You can tell she really cares about you as a customer. I must say a lot of pharmacies are short-staffed these days, but this young lady takes the place of two or three in my opinion
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March 2023 by Kristen R.
good reliable grocery store around pittsburgh. you can find everything from pre-packaged food to frozen section to deli to fresh fruits and vegetables. overall, decent prices on most things. they are an extensive grocery store that also dabbled in vitamins, health and wellness, and seasonal items.
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December 2022 by Lanie M. Trent
Went to Rochester Giant Eagle last night. The entire store is now cashless!!! I was at the register trying to pay cash, I was picking up groceries for someone else, and she told me to just use my debit card. NEVER AGAIN WILL I SHOP THERE. There were NO SIGNS at my register to warn me they don't accept cash. And there was nothing on the door. Good bye Giant Eagle. If you don't want my business then I don't want yours.
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December 2022 by Monica Gallagher
Very pathetic that your workers are bullying older customers who have frequented your store for many years. My mother was in your store yesterday to purchase her Christmas ham and your worker insisted she show her receipt. When my mother questioned the worker about providing a receipt your worker threatened to have security called! My mother had to search her purse when she provided the receipt your worker commented this isn’t a giant eagle receipt! Then your worker realized it was the correct receipt!! Your worker was confused due to there being a gift card on the receipt! My family and I will never step foot in your store again.
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November 2022 by J G
Threatened to call suicide hotline on me for simply stating that my medication helps prevent suicidal thoughts. I take mental health medicine and was explaining to the pharmacist how much it helps...
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November 2022 by Bob Guy
Threatened to call suicide hotline on me for simply stating that my medication helps prevent suicidal thoughts. I take mental health medicine and was explaining to the pharmacist how much it helps...
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October 2022 by Galadriel L.
Just got home from shopping there. Spent over $400. With that said... Noticed they were advertising 2/3.98 on blueberries & raspberries. I asked manager of produce if I had the correct blueberries advertised, & if if was correct 2/3.98. Manager said yes with lady working in flower as witness. She was the one that got the manager. I asked if they can mixed, in other words, could I get 1 package of blueberries for 3/98, then the 1 raspberry would be free. He said yes. So I bought 1 carton of blueberries & 1 carton of raspberries. When we were checking out, I noticed cashier charged me for 3.98 each for blueberries & raspberries. I told her that isn't what they had advertised nor is it was the produce manager told me. So she got the cashier manager that rudely told me the price was correct. Lesson learned. Our giant eagle card was scanned, so it wasn't that we didn't use our giant eagle card. Hubby I both left angry knowing if they are playing price games with produce, they are probably doing it with other items, & probably doing it to other people. Fortunately there are other grocery stores, even if it means we shop outside Beaver county.
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October 2022 by Shaunna Reilly
Just there this afternoon and everyone was hard at work.. Filling prescription s…. Plus, they automatically refunded the week s previous expense bc my insurance companies changed.. Just saying Thanks again..
