CVS Pharmacy in Royersford receives mixed feedback from customers. The pharmacy team is frequently described as wonderful, very helpful, and gets medicine ready when needed. The front of the store team is also called wonderful. One specific employee consistently provides excellent customer service. However, a pharmacist with kinky, dirty blonde hair is criticized for behavior deemed inappropriate and extremely unprofessional, having chastised an employee in front of a customer. This has led to a perception that this CVS location has gone downhill in recent times, especially when compared to another local branch described as awful. For COVID-19 PCR testing, the drive-thru process is noted as easy enough, though the online registration can be tricky, particularly when uploading insurance photos within a 20-minute time limit. The actual test is a drive-thru affair where a provider supervises the self-administering test. Results were posted online in two days, which was satisfactory, though the stated 1-4 day window caused some concern for time-sensitive travel. The process ultimately worked out.
I love my pharmacy team at Royersford CVS, They are very helpful to me.And they get my medicine ready for when I need it.... Everyone who works in the pharmacy is wonderful ..... Even At the front of the store, the team is wonderful. This is my CVS (Royersford)
February 2025
Always friendly and willing to help with any questions
July 2024
Ryan really takes the time to take care of the customer. He has helped me out several times and it is truly appreciated!
