GameStop is a home base for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems, including retro gaming. It also carries trading cards and a wide variety of gaming, anime, and pop culture merchandise like collectibles, apparel, and board games. Customers can sell or trade their old items for cash or store credit, as the store now also buys graded collectibles. The store provides a great selection of gaming and non-gaming items, though some locations are smaller with a more limited stock. Staff are typically super friendly, courteous, respectful, and responsive, offering excellent customer service, fantastic recommendations, and assistance with ordering items. They handle busy events like midnight releases in a fast, efficient, and well-managed way. The process for pre-ordering and picking up items is very quick and easy. While rare issues with purchases can occur, the management works to rectify matters and make good on promises to ensure customer satisfaction.
