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“Nick Troiano in the Paoli store just took FABULOUS care of my friend and me, patiently, pleasantly and efficiently taking care of replacing very old screens, and helping us with a variety of questions. This young man does Verizon proud! My TOP recommendation!”
“Came in today and had an amazing experience with estelin. Came in needing help with getting back into my iCloud on my phone and laptop and she got me back in it. She’s amazing.”
“What started out as a pleasant experience turned out to be a nightmare. We had to go to the Experience store in KOP to have the mess cleaned up that began at the Malvern location.
We went in to begin a new service with T Mobile and ended up with charges and security deposits that never needed to be charged. We also weren’t told majority of the information that the employee should have informed us on before making the switch. Instead, he was just worried about getting the new account for his benefit and not the customer.
We should have known when we walked in to this location and the employee said, “I have to be honest with you, we don’t usually get anyone in this store.”
Luckily we had a MUCH better experience at the King of Prussia experience store and they were able to get everything situated.
Alex and Wil (KOP) went above and beyond to make sure our time with them was nothing like what we had experienced in Malvern and were beyond helpful and knowledgeable with the product that they promote.”
“Vick and Tyler were extremely helpful and made sure all my needs were met. Not pushy in the sales department, just answered my questions and hooked me up. I will be back when i need phone services.”
“I've never enjoyed going to a phone store until today. The 3pm crew on 3/8/24 were very knowledgeable and great to talk to as I was waiting for my phone to transfer data! Very personable, friendly, and funny staff. Will only go to this location!”
“Your Xfinity representative, Lea, in Pottstown, PA was excellent and such a tremendous help setting up my new Xfinity account! It couldn’t have been easier, as I am in my 80’s and not tech savvy. She was patient and pleasant and knowledgeable throughout the entire experience.”
“My Xfinity rep Eric Z was wonderful! Not only was he professional and knowledgeable, but he went above and beyond to be sure my service appointment was completed with 100% satisfaction. I would highly recommend working with Eric for all your Xfinity phone needs. Great guy, great service!!”
“Great place to find a home office chair. Anthony and Elizabeth worked with me and got me a quote within a day. I really appreciated this because many other certified dealers for Herman Miller don't respond to single chair orders.”
“Joe was an amazing help in my last visit. Glad to know that there is someone who knows what he's talking about. As long as he is in this location I will visit this T-mobile. Having an amazing experience inside of a retail location nowadays is rare but thanks to all the staff here I can rest assured that someone will help me if needed.”
“Manager Rob in the Devon Pa location is terrific! I came in to check on my plan. He optimized my apps and checked my backups. He is so professional, kind and patient. A true asset to TMobile.
KB lifetime cuatomer”
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“I’ve been back and forth from this Verizon store 5 times in about 10 days with an iPhone that won’t read SIM cards or an eSIM. While it’s been a frustrating process, the team here have gone above and beyond to find me solutions. Chamar, Kiersten and Hector were all great to work with, and their managers were also helpful. Thanks for helping remedy this situation.”