-
February 2024 by Zachary T
Very friendly and helpful. Excellent job.
-
February 2024 by Yao Chen
Met Tom, great guy and super knowledgeable, highly recommend!!
-
December 2023 by Christine Hodges
I can't recommend PC Innovations enough! All of the staff I encountered were very professional and friendly, and they made sure my issues were addressed in a very timely manner. Highly recommend them to anyone in the area needing computer work!
-
November 2023 by Bails Panda
They always do their best to help me out when I need it. From upgrading my computer, restoring it from a data corruption, and just suggesting things to do for my computer. Service is nice and fast too!
-
July 2023 by Justin Poplawski
After my work laptop suddenly crashed I quickly found that PC Innovations was the place to go. Tom took great care of me and turned my broken laptop into a working one in less than 48 hours. There was minimal downtime in to my small business! This meant the world to me. If you need your electronics fixed, look no further.
-
July 2023 by Chaos Stevie J
Amazing service. I showed up and Tom greeted me made me feel welcome right off the bat. Found out what was wrong with my PC and even gave me recommendations after on what I could do to make my PC better. Didn't talk to me like I was stupid and really explained what was going on. No bsing! no funny business. Will do business again and highly recommend if your having PC issues.
-
April 2023 by Jason “Jansz811” Anszis
Tom went above and beyond my expectations. I brought my custom PC into him for a BSOD. He was very open about his process and said he would do all he could to get my computer back to working order. I picked it up a couple of days later and all was good. The next day I got another BSOD and brought it back. Tom took a week to run it through all he could and fixed it. I would not hesitate to bring any computer to him. I hope I never had another issue but I know I am in good hands with PC Innovations. Thanks again Tom!!
-
January 2023 by patricia klossman
Sadly, my computer died last week. Total failure...motherboard burnt due to an electrical problem. I had originally intended to have my computer upgraded to WINDOWS10, but now needed additional repairs or need to but a new unit. I decided to take my computer to P.C. INNOVATIONS as they had done prior work for me. TOM and RACHEL are a great team!! Not only did they rebuild my computer complete with upgrades, they also were able to save and load all of my business files. In addition, they knew my stress level was extremely high and were able to get my computer back to me in less than two full days. I had a follow up issue (not related) that they resolved as well. They operate a very customer satifaction oriented business and I will continue to use them for all my computer and internet needs.
-
November 2022 by Marc Heverly
Tom is very professional and is very knowledgeable about pc repair.He was up front and honest and did not try to up sell me into a new custom pc.
-
August 2022 by bradford pry
Tom was friendly and helpful he had my computer figured out and fixed in a short amount of time and for a fair price he was very commutative about what I need and making sure I could meet with him to drop off and pickup my computer.
-
December 2021 by Gavin Straface
I couldn't update my custom computer tower for years, until I finally took it to Pc Innovations.I explained the problem to Tom, took it in for repairs, and he went above and beyond with it. Not only did he fix the problem, but he cleaned my computer of all the dust, and even upgraded me to windows 11!I would highly recommend this place, It was certainly worth every penny to bring it to Tom!
-
October 2021 by Cheryl Geiser
I was very unhappy about my purchase at Best Buy.and was not happy with their service. So I returned the laptop. I talked to Tom and he fixed me up with a nice laptop, transferred everything over from my old one. I'm up and running great AND saved money. I should have gone to him first. I won't make that mistake again. If you are even thinking about new equipment or are having trouble with your preset setup, CALL TOM. I recommend him highly. He gives great service, very responsive and doesn't talk down to you like Best Buy did to me. Thank you so much Tom.
-
September 2021 by Jack judge
Tom and Rachael at PC innovations were awesome! I have tried many different places in the past and was always disappointed. Finally, I found people that I can trust. Upon reading other reviews I saw claims of magic and wizards inhabiting this business. Well I'll be dammed, there be a wizard working magic in that place. That woman that works there, Rachael, she is good. Very intelligent, kind, and absolutely magical with her work. Very clean job, ran better than when I got it. Definitely much faster. This is my new go to for sure. Highly recommended. Money will spent. Thanks PC innovations!
-
July 2021 by kareem Akremi
I don't usually write reviews but Tom and Rachel were fantastic to work with. I recently attempted to add a new piece of hardware to my custom PC and my computer came back with a lot of serious errors. The internet was useless for finding information but Tom was able to get it working. It took a while to figure out but he made it happen. Tom would call me every few days to let me know how he was making progress and charged me a very reasonable price. Amazing people and amazing service. Thank you!!!
-
July 2021 by Moon610
Not only was the Experience Timely and Affordable, but the personal service and care with which I was treated added up to a memorable experience. Im Never going the Geek Squad or asking anyone else about computers ever Again. My 7 year old Laptop(ancient in our world) practically runs like new thanks to the Expertise of Ms. Rachael Lutz!! If you have any questions she is quite knowledgeable in all applicable areas. I wish I could give more Stars!! Thank you both Tom and Rachael for being quick to communicate on progress and answer every question I had! they Saved everything I thought I had lost! God Bless!!
