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September 2023 by Noah Ashbaugh
This place only cares about money! I had to be in the hospital because my son was admitted and I didn’t cancel within the 24 hours. Like that was on my mind! They charged me a cancellation fee and didn’t care about my emergency circumstances! There stylist cancel and move appointments around but that’s acceptable to this owner. This place must be hurting for money if they care more about cancellation fees then keeping clients!
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September 2023 by Mariah Grady
This place is absolutely amazing! Lauren is the best and I NEVER leave unhappy with my hair ❤️
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July 2023 by Colleen Dychdala
My experience at Velvet Lux Salon was incredibly disappointing and frustrating. Despite being a loyal customer for six months, I faced constant delays and unreasonable excuses in achieving my desired hair color.Things took a turn for the worse when I had to reschedule an appointment due to an unavoidable flight. The salon's miscommunication led to a threat of imposing a cancellation fee. Seeking clarification after agreeing to honor the initial appointment, I asked for their policy via email, but instead of receiving an explanation, they abruptly canceled my appointment.In an attempt to resolve the situation, I called to explain, only to be met with rudeness from the salon owner. Instead of understanding my concerns, they dismissed me and suggested we "part ways."The entire experience left me feeling disrespected and undervalued as a customer. Velvet Lux Salon's lack of professionalism and the owner's rude behavior were unacceptable. I strongly advise against visiting this salon. Seek out a more respectful, professional, and customer-centric salon for a better experience.Services: Hairstyling
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May 2023 by Becca Dombrowski
The best salon I’ve ever been to. Very comforting and caring salon professionals you guys got here! Thank you so much for brightening my day.Service: Hairstyling
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January 2023 by Roy Cooper
Great service all the staff are professional and friendly. Love having my hair cut here :)
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January 2023 by Lily Simpson
This was my first time here and it was perfect! I got full highlights and they turned out absolutely perfect. The staff is so friendly, I can’t wait to come back again!Service: Hair highlighting
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December 2022 by Darlene Jackson Gardner
I was looking for a hairstyle change! Place is serene and calm. Staff friendly. Hairdresser, Eliza, cut and styled my hair well. Pricing reasonable. No pressure to buy products.Service: Hairstyling
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October 2022 by Kelly Port
Brianna is amazing! She did the style I wanted exactly! She is so friendly and is a great stylist. Definitely recommend her.
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September 2022 by Katelyn Poe
Emily is the best! She’s been doing my hair for years & does such a great job. She has a really really thorough understanding of what will look good on each individual client - great level of finesse that you can’t find just anywhere. I literally come in out of state for her. Queen ??Services: Hairstyling
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September 2022 by Michelle wilson
Bri is my stylist, awesome! I am always happy with my hair when she is done!
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July 2022 by Joan Balasa
Desperately needed a haircut. Thankfully able to have an appointment at short notice. Place is serene and calm. Staff friendly. Hairdresser, Briana, cut and styled my hair well. Pricing reasonable. No pressure to buy products.
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June 2022 by Lauren Keller
Had a great experience here Emily and the staff super nice and helpful!! I highly recommend coming here!! I got so many compliments on my hair! Thanks again!Services: Balayage
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January 2022 by Patricia L.
My teen daughter went in for a trim. They did a good job. She said the wash was very relaxing. Everyone was very nice. It was a little pricey for a trim $55 not including tip.
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November 2021 by Mea Rush
All the stylist are wonderful, pleasant and skilled. The Salon is always spotless and continues to put the clients safety first during the trying times of Covid. I leave there always feeling fabulous. ?
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October 2021 by Katie Fritz
Briana was fantastic! Love my cut and blow out! Would highly recommend.
