-
November 2021 by Matthew U.
After striking out at another stop I thought I would give this place a try and see if I could find what I couldn't elsewhere. I came in here and like any other big box hardware store I instantly get lost.I wish it were easier to navigate in here, but it is not. No two stores are exactly alike and that does not help out. I feel like their own app helped me out a bit when I needed to find where I was going. It did take a bit of searching to find the few things I needed, but I was able to find the areas I needed to be in.After finding the item I would stand there and look over my options and compare between items. I was glad I wasn't rushed along to find things. I also feel like even if I did not ask for help I was able to see associates about that could help me out.
-
July 2021 by Dillon J.
Mega store randomly located on the slope of a mountain. Moved to tamaqua maybe a couple months ago and as a new homeowner this has been my second home. There's been a couple of instances where management has been very accommodating whether I needed to replace bolts that didn't fit and were given to me on the house or an AC window bracket that wasn't available when I ordered it for curbside but I was given a more expensive option at no extra charge for my troubles. Usually an expert for any aisle you're headed to. Saw the lone one star review and figured I balance out the averages.
-
July 2020 by Renee Hudec
I ordered a grill online, fully assembled to be delivered. It was delivered, falling apart and left on my front lawn. After I called, they made a notation to deliver a new one and put it on the porch, Nope it was on the front lawn again. Did I mention it rained today, on the new grill while I was at work. Despite their asst' manager telling me he would get to the bottom of it and call me back, he never did. I had to keep calling him. End result, my 72 year old father had to go out and put it on my porch. When I called them back, he then told me he was already sending them back to put it on the porch or take it back. He never communicated this to me until I called him again. Worst customer service I've dealt with in a long time. Never again.
-
May 2020 by Joe Barnes
we had a snafu with delivery on 6 ton of block we ordered, but Elizabeth and JT were amazing .
-
April 2020 by Val Jean
So NOT use Curbside pickup. No one answers the phone. Sat for 15 minutes trying to get through. Thankfully my fiancé was with and just went in to pick up while I waited in the car with our boys. 6...yes 6 employees at the desk all not answering the phones just standing there!!!! What a joke! Highly disappointed and will be contacting corporate as well...don’t advertise something you aren’t going to actually do.
-
April 2020 by Roy Wiest
this home depot in st. clair pa is apparently not truck driver friendly. I've spent just in the past 2 weeks a few hundred dollars in there, pulled in with my truck today and was told I cannot park my truck in their half empty lot. so they post a customer today.
-
March 2020 by Diana Muldowney Hess
Durning this virus outbreak my husband was diagnosed with stage 4 cancer. I have not been able to visit the hospital because they have a no visitors policy in affect. I’m trying get things ready at home for when he comes back. We have two toilets in our home that were leaking. As I stood in the isle looking at the parts with complete bewilderment one of your employees came to help. I’m so sorry I forgot his name.He was a God send. He looked at the pictures I took of the tanks and picked out the correct items I needed. He went the extra mile for me. He was even giving me directions on how to make the repair. This was at the st Clair pa store on 3/28/20 around 3:30 . Thank you Home Depot for having knowledge and caring employees
-
March 2020 by Brandi Dugett
Clean. Friendly knowledgeable staff. Lots of choices.
-
August 2019 by JJ Ric
They are absolutely terrible to deal with and will do everything to get out of helping you. I purchased a dishwasher and it was under warranty through Samsung and I also purchased the extended warranty through Home Depot, the one they tell you people will be out in a day or 2 to fix it. It's all a lie. I had my dishwasher service about 6 times, yes on the phone for hours and missing work and they still did not fix it. After a lot of arguing, they finally gave me a replacement
-
June 2019 by Carol Kalinich
Home Depot Matt manager and Susan assistant store manager went totally out of their way to help me today with my LG refrigerator that went beserk. I had an LG refrigerator that I really liked but when the Tech got here he said it Was contaminated because oil was sprayed all over the back and in the walls of the refrigeratore now LG wanted to repair it and home depot said no. Therefore LG and home depot both called me and told me that I would be getting a reimbursement check for what I paid for the fridge for 4 years agoThank you Matt thank you Susan soon as I get my check I will be over to buy another refrigerator just never an LG
-
January 2019 by Todd Jones
On 1/26/19 I was supposed to receive a washer. At 1515 I received a phone call instead saying the washer was damaged and wouldn't be delivered to my home in Ashland, PA. I called several different divisions of Home Depot and the number provided regarding delivery issues on 1/28/19. I was told there wasn't a return scan or an order placed for another washer. I can't get a refund until they (Home Depot) have a RGA number...guessing it has to do with no return scan. This is unaceptable! I will never recommend Home Depot in the future. I will not be silent either!!!!! I will flood Home Depot with phone calls until they discontinue the use of whatever subpar delivery service they use! I expect an answer and a quick resolution.
-
June 2018 by Harry Bevan
Very poor service when ordering window treatments. Depot hired contractors could care less about established appointments or the consumer.
-
January 2018 by Kevin Wagner
For some reason or another I have always preferred Lowe's over Home Depot. Even do it for Jimmie Johnson. However this past Wednesday night while at work a pipe in our home froze. I was at work in Hazleton and my Wife called around to find heat tape to put on the pipe. Home Depot in St Clair had one left. It was 8:46pm and they closed at 9pm. No way I would make it. I called and explained the situation in hopes I could get the tape and prevent pipe from busting. The ma
