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August 2023 by Jamie
Mail is always missing, delivered to the wrong address & delayed. Customer service is the worst in the area.
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July 2023 by Barbara Lascek
The mail is continually delivered to my neighbor as opposed to me. They will fold my mail, larger envelopes to make them fit in my box. This results in official certificates of achievements being ruined. To top it off, when I called to discuss the issue the woman I spoke with was abrupt and rude. I am only asking that my mail come to my address and they can feel free to leave a note in the box for me to come pick up larger items. No wonder the postal service is on the decline. Awful customer service
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March 2023 by Jackie George
Like another post said, if I could give this office a no star review I would. Absolutely terrible service. And when you do get a call the employees will never apologize and get pretty stand-off-ish as if you were wrong. Mail can be delivered any time of day between 11am and 8pm, if they bother coming down my street at all. Then I will watch on my security camera they drive past my mailbox and 20 min later I get a message they claimed they couldn't deliver due to no access to the mailbox. Biggest group of lazy liars I've ever dealt with.
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January 2023 by Jane H.
Always professional and very nice. Only wish that their area of coverage wasn't so large.
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January 2023 by Trudi Steffey
If I could I would give them no star review. My mail is never on time my packages are never delivered even tho I pay for shipping and handling. Why if I have to drive up there to get my packages. No one answers the phone when you call. The non deliverable package slip's can never be scanned and redelivery. They need to get it together. This time I wasn't the only person up there trying to get my packages anther guy was there and said the same thing I did.
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July 2022 by Walter Bazella
Refused a General Delivery order even though the website says that they accept General Delivery.
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May 2020 by Jared Hanlon
Great service: very friendly and helpful staff!
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March 2020 by AAK
Horrible postal service. They dont communicate with members of the community and deliver mail when convenient. Stuffing packages in tiny boxes instead of in front of the house.
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November 2019 by KarenE Valencic
Can't get a call back from the postmaster at this location. Our rural carrier flies down our dirt road after repeatedly being asked to slow down. There are kids, grandkids and pets that live on this road. I'm so afraid one of these days the carrier is going to hit someone or someone's pet.
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July 2019 by AN S
Very disappointed. Ordered a re-delievery 3 days in advance and waited all day, but no package came. If I stop in to sign for it and it's not at the building I will be furious.If only I could give a zero.
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April 2019 by Jason Azzardi
Seems like every package sits there for DAYS before it's delivered.
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March 2019 by Yella Fox
This place is absolute garbage. How many times am I going to have to order a redelivery before it actually happens? The fact the building is standing after the level of incompetence I've witnessed is mind boggling.
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March 2019 by Bast Meow
Very disappointed. Ordered a re-delievery 3 days in advance and waited all day, but no package came. If I stop in to sign for it and it's not at the building I will be furious.
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March 2019 by Rachelle Savannah
Sarver Postmaster does not return phone calls. Called twice this week to follow up on a question about our service; five days later, no return call. Went to a neighboring post office and staff there state “Cheryl (Sarver postmaster) is known for poor communication and not being helpful, even to her staff.†I then am reading reviews on here about Sarver postmaster and seems to be the consensus that she barely deserves one star. With customer service like this, not surprising that the post office is losing money and business as noted on the news last evening. Fortunately, my experience in the Sarver post office with the desk staff has always been amazing. Postmaster Cheryl should learn from their example!
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March 2019 by Dan K
Post Master does nothing. They deliver mail if it is convenient for them.
