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November 2023 by John Kutt
My wife and I had Cell phones from Verizon our bill was getting ridiculous so we decided to switch to AT+T Ryan was our sales person he was very good at getting us set up with New Phones and setting up our service for us even found us all kinds of discounts and didn't even take him long he really knows his stuff I would recommend Ryan to anyone who need new phones Thanks Ryan
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October 2023 by Bonnie Williams
I had trouble closing an ATT account. I worked with three techs on three different visits and found each to be very skilled and helpful. If I could have dealt with the Sayre office techs there would have been no problems. The problems arise with the online ATT services. I had visited a ATT store in another state and was told they could not do what the Sayre techs do with no problem. Seems so good to have support from techs that not only know their job, but also care for the folks they serve. Many thanks to the Sayre techs for their skill and support.
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September 2023 by Will Killian
Would like to give a shout out to Liz, a true cell phone Jedi Knight! We wanted to port my Fiancés number over to our AT&T account, I guess the previous provider put that number in some kind of death grip lol. After we made several calls to straight talk, a stop at two different AT&T stores we brought this problem to Liz and by the end of the day she had everything figured out, the number ported and everything working tip top, and the best part, Liz got our bill to be almost exactly what we where paying straight talk for two lines. Amazing. The Sayre store is amazing and so is Liz! Thank you!!!!
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August 2023 by David Madden
I was approached by a rep / tech as soon as I walked in the door. He helped me straighten out my E-Guthrie account password. He was able to do what Guthrie IT couldn't do. Also the AT&T store rep replaced my case and lens protector. I told him that my wife and I are glad that we have an AT&T store here in Sayre. I have dealt with the others there and they are all very good. I recommend the Sayre, Pa AT&T store. Very nice people !
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August 2023 by Adam Bennett
My Representative, Ryan Russell was very friendly, informative and helpful. I felt very comfortable because he was obviously looking out for my best interest, and was also very capable in getting me switched to my new phone. I will definitely refer other people to come work with Ryan at the Sayre AT&T store!
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August 2023 by Shelby Secrist
Chris was so incredibly helpful! There were a lot of hurdles with merging my account, figuring out access to my accounts, ordering things, etc. He never quit trying his hardest and inevitably (with lots of hard work and determination), got everything figured out, and got us more than we expected! It was the best retail experience I think I have ever had, to be honest. Thank you for helping us with one of my least favorite things (phone shopping, repair, and setting up a new line ?) and making it the least frustrating experience of them all! He definitely deserves a raise!There was another associate, Ryan, who also helped with the initial process of getting my screen fixed and I'd like to give him kudos as well!10/10 recommend going to Sayre ATT, don't waste the gas/energy on going to the larger stores in Elmira/Vestal. This place is a one stop shop with fantastic customer service!
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July 2023 by M A
I went to the AT&T store on Elmira Street in Sayre PA a few days ago. My calls were dropping, I couldn’t call out, and people calling me we’re getting my voicemail. Amanda helped me and she was wonderful. She knew what she was doing, she changed my Sim card and sent me on my way. There should be more Amandas in customer service.
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June 2023 by Amanda Clark
Chris is absolutely amazing to work with and was so helpful!!! He made our transition to AT&T smooth and easy. I highly recommend going in to see him and the team at AT&T!
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April 2023 by Angela Sheeley
Love having a local AT&T store to help out with any issue regarding my phone. Valerie is always so helpful and friendly!
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January 2023 by Nicholas Hendershot
Wonderful customer service. Valerie is fantastic!! She is very knowledgeable/efficient. Knows her products and services. We had different transactions/changes and she worked through each successfully. Thank you for resolving our service and phone situation! Thankful for Bobby’s assistance as well. Great team…great experience.Nick H.
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December 2022 by Joseph Julius
It was a good experience. Got assisted as soon as I walked in. Really a quiet store.
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October 2022 by Barry Jim
Make sure to back up your phone completely! before a trade in. They used incompatible software on one phone which deleted files and photo's. You would think working at a cellular store They would know what they are doing. And on another phone missing data. Same day! And now I can't get any of it back! This is extremely upsetting ? I'm trying to get over this, but now the cherished photo's can not be returned or the various data over the years accumulated all gone in one day. I have not had any phone transfer issues in the past before coming to this place.
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September 2022 by Big Twitch
Absolutely amazing customer service! Unfortunately I ran to the store quickly after work, towards AT&T’s closing time. Liz and Valerie showed no frustration towards staying late as they help me get my new phone all set up! They both went above and beyond to ensure that I had the best customer service even though it was an hour past when they were supposed to be home! Very knowledgeable, friendly and assisted in any question or concern I had. Thank you both!
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August 2022 by Wayne Soly
Love to help these girls on elmira st Sayer pa phone store we make their days happy
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July 2022 by Michelle Foster-Doyle
They are very helpful, and knowledgeable of products, however unable to activate and transfer my info on new phone from old phone because of their limited wi-fi. ? It runs about 10mpbs so if you are activating new phone, you may want to go elsewhere. If you are getting the latest and greatest gadget they will definitely be able to assist. ?
