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July 2025 by anthony chillemi
Went to the AutoZone in Schuylkill Haven Pa. Frantically looking for lug nuts as my wheel was almost falling off. One of the employees Emmy helped me immediately find what I needed made my purchase easy. John came out as I was jacking the car up and asked me if I was ok. These two are definitely star employees! John was on break and still cared enough to ask if I was alright! This is a great autozone to shop!
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June 2025 by Antony Baver
Mistakenly gave me the wrong part while charging me for the correct one. They usually do a great job. They corrected the mistake when I returned.
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June 2025 by Albert Dobson
Wanted a vehicle specific $15 part. Of course the store near me didn't have it. Drove twenty miles to the one that listed stock for it online. Purchased it and of course it doesn't fit. Not even close. Typical AutoZone.
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April 2025 by Jason. Martin
Wouldn't even order a 33 dollar part till I payed in advance because I was going to pay cash
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July 2024 by Teresa Glenn
Joshua S. The sales manager was very knowledgeable and service was extraordinary. He did a great job. We went to advance auto part first which they couldn’t find a problem but Joshua did. This was store 1857. Brian B was very helpful as well. Because of them I’m always a customer and wil come back. They are two good employees and should be rewarded.
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July 2024 by glenn fleagle
Very helpful guy went out of his way to help us with our problems. Thanks so much
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July 2024 by Joy Leitzel
My rear windshield wiper was broken by a different auto part store. They told me they couldn't help me and Ineeded to take it to the dealership Super irritated, I stop at Auto Zone to see if they could help. When I told the associates what I needed, they were dead set on getting me what I needed. Rob took the time to modify the blade (it wasn't in stock item, seems to be a dealer blade) so I could have what I needed. I can't thank him enough for taking the time to solve the problem. The other gentlemen there were very nice! Thank you Rob and the team!
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July 2024 by Jeremiah Dries
Slap in the face customer relations. While trying to return a loaner tool with ID, receipt, credit card, and tool in hand, I was rejected because it was loaned on a commercial account. The receipt was thrown back at me and I was told commercial is closed. This absolutely violated the Autozone policy that is posted online. I proceeded to another Autozone where I was treated with respect and the tools were returned without incident. While there I was given contact information to address the previous situation with the manager and was accidentally given the managers personal cell phone number. We talked and I thought the situation was resolved. She told me about recent scams on commercial accounts and that was the reason for denying service (once again, not in the autozone policy). However, she proceeded to write up the employees that helped me out and did their job. I am beyond upset and will be taking this matter further. Lisa if you are reading this, I recommend you reassess your decision because it was disgraceful. I will be following up with cooperate tomorrow and continue to post until customer service is acceptable.
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June 2024 by Ed Sirianni
Very helpful and courteous ??
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June 2024 by Charles
Needed a light. They got me set up with the right one no problems
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April 2024 by mike bostian
Horrible service. Walked in and got stare down by 3 employees. 1 grunted, “may i help you?”and the other 2 melted into the back. Asked for eng air and cabin filters at counter. He wrote the numbers down for me and pointed to shelves approximately 30 away and said over there. My filter wasn’t on the shelf and I definitely wasn’t going to ask that guy again who was now playing on his phone, so I left.
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March 2024 by Debra Miller
Good people great prices
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February 2024 by Dina Nelson
I walked in and was looking for antifreeze and I was helped by a guy and then I went to the register and told them what I needed it for. Then we made a change. Nelson the person on register was very helpful and friendly.
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February 2024 by S. Roman
They are awesome , for the amount of time I had to stay just to get a a check to go through and usually don't use checks but needed windshield wipers , they took care of me , so if u need a Auto zone to go to make Schuylkill Haven Autozone your store ,ty again ?
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January 2024 by JC Sports (JC Sports Picks)
My car needed to be jump started every 2nd day I didn't drive it. Not knowing if it was starter , alternator or battery I stopped in to have it checked. The employee was excellent. He came out checked the battery and that was the issue. He showed me what batteries were available for my car. I picked the battery and he immediately replaced it for me. Thank You for the easy quick visit.
