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February 2024 by James McDonald
I always get my service completed at R&R. Always a great experience.
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November 2023 by Dana Hoch
Saw a vehicle on their site listed for one price, drove 1.5hrs to purchase it, arrived there and out of nowhere the price has changed to 10k higher! No-one was willing to help, they blamed it on "technical difficulties". Sad.
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November 2023 by Ashley Fitz
This place is a joke. Lars an Ryan "the manager" like to talk down to women because we apparently don't know what we're talking about. And not one mechanic looked under my vehicle after a head on collision. They fixed the bumper, fender, hood an headlight. Well sorry bought used. An put on. I picked it up 32 days later. After being told 2 weeks. I drove it to work an it pulled to the right an would shake once you hit a certain speed. Called the shop told them. They tried blaming it in the slope of 61. I took it to my mechanic who actually put it on a lift. I needed a control arm tie rod end an a sub frame. I refused to take it back to r&r. Took it to Bob weaver in Pottsville. Got it back in 4 days. Avoid r&r like the plaque go to Bob weaver. Ask for Jarrod. You'll be much happier
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November 2023 by Cal Art
Overall a really good place to buy a car I want to especially thank John ( manager ) , I bought a car for my daughter a couple of months ago and a issue that was suppose to be addressed wasn’t I called and spoke to him he told me to bring the car back and he will look into it not only did he look into it he took the car back and it is now being fixed. He didn’t make excuses didn’t try to draw out the process he gave me a loaner and told me he will contact me when the issue is resolved … that’s how a business is supposed to be ran he did as a courtesy and kindness I greatly appreciated it … Thank you again
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November 2023 by sue ankenbrant
There was a mix up with my warranty, it wasn't in the system. Because of this it wasn't run thru as warranty work. I had to call the dealership and the service manager Tim, was very rude and short with me. After calling back a third time, I spoke with June, who was very nice and help end apologetic. I never experienced this rudeness from this dealership before and if not for June I might consider another place.
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November 2023 by Darrien
The customer service here (specifically Kim) is horrible. Sorry to burden you with an inquiry on a vehicle I wanted to buy. I didnt realize it was so difficult to read emails and answer simple questions. Do better with your hiring management team. I know tines are tough with finding good candidates, but jeez, she's rude.
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September 2023 by Ed Gallagher
My wife said she loved this dealership way more then the other Chevy dealerships in the area we tried. They were very personable and very professional!! They helped her every step of the way and made sure she didn't feel rushed. We will be making this dealership our home dealership soon!! (we just moved to the area)
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September 2023 by pamela balsavage
It was a very good experience! They did things right, clean cars, friendly, answered your questions, went beyond to please their customers. Owe er and staff was A+, I would recommend to anyone looking for something new to drive!
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August 2023 by Charles Putt
Communication with the advisors at the shop was great. Acquisition of the needed parts took longer than was initially anticipated, but that's just a supply issue. Once we dropped the car off, it was done by the end of the week. Looks good! Thanks guys!
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August 2023 by Barbara Williams
I always said I would buy another vehicle from R & R. because they are great people to deal with and I just bought a 2005 Ford Truck The truck is like new and in great condition. We are happy for the deal. Thanks R & R. Barb williams
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July 2023 by Bill Huntzinger
The purchase of my 23” Chevrolet Silverado was the easiest I have ever experienced. The saleswoman and GM made a usually hassle/ frustrating situation very pleasant experience. I feel I received a fair price for my trade and new vehicle price right out the gate without haggling back and forth, again I “ thank you” Jon ( GM) and Jen ( sales)!
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June 2023 by senad kolenovic
Excellent service I'm glad I came out for this vehicle thank you to Jennifer Kevin the sales manager and the whole team at R&R
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May 2023 by Michelle Eckert
Can’t say enough wonderful things about R&R Auto Group. From the exceptional customer service, to the sales department who always gets you in the car of your dreams at most affordable price possible, and the service department who takes care of your vehicle no matter what the issue maybe, big or small. I have been a loyal customer of R&R for many, many years and there is no other dealership that treats you as well as R&R. I always recommend them to anyone who is looking to purchase a new or used car or who needs a service done. They are the best around, hands down!
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May 2023 by Maureen Soricelli
This is the second car I bought from them in 11 months. My first one was used and I purchased a brand new car off the showroom this time. I was extremely happy dealing with my Sales person Jen for the 2nd time and her Manager who gave me a great deal on the vehicle I purchased. I thank you both for selling me the most beautiful car that I have ever purchased with all of the bells and whistles too. I went from a Chevy Trax to a Trailblazer. I wanted a more roomy vehicle and I got it now. Dealing with this dealership the transaction of purchasing this vehicle went so smooth and fast too.
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May 2023 by Gretchen Nauyalis
Ryan was great. Got an estimate for replacing my grill and setting up our appointment for installation. Service was great and the car was cleaned which was a plus. Thank you R&R Auto Body shop.
