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March 2024 by Kevin M.
I brought him a 30 year old guitar that had high action and was kind of a bear to play. I thought it needed a neck reset. Bob did some fret work and a set up and said it didn't need a reset. This guitar had been set up many times before by my prior luthier and was still a challenge to play afterwards, so I was skeptical as to whether a setup would cure its ills. I was wrong. It plays and sounds great - better than it ever has. I was annoyed by how long it took to get the work done, but after playing the guitar for a few minutes, all was forgiven.
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August 2023 by Michelle Patire
Helpful and quick service. My guitar was finished much quicker than I anticipated. Prices are fair, too. Thank you! God bless!! :)
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June 2023 by Michael Trapp (CrimsonFaced)
Robert is a wizard with guitars! Have had him work on several acoustics and an electric and all have come out fantastic! Highly highly recommended!
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April 2023 by Scott Zechman
Absolutely a pleasure to visit. Was very helpful and patient to me, a beginner. Had everything I needed and some great advice. I will definitely do business again.
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April 2023 by Alek Brown
Had a string that would snap when tuning. Brought it in about a month ago, zero issues since.
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January 2023 by Chris Bush
Great family owned business and service.
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December 2022 by Kate Gordon
Bob has been my go-to person for stringed instruments for about 20 years. Repairs, purchases, sales - always a pleasure to visit and do business with him.
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October 2022 by Travis Matlock
Robert and his staff are extremely knowledgeable! There is no better place around here to repair or customize your guitar or other instruments. Large variety of instruments for sale, or rent, he supplies entire marching bands. Definitely the place to go if your a musician or would like to be, or to sell instruments he pays the fairest prices I've seen
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August 2022 by ALIBI SOHO NYC SALON
Bad quality with no warranty, gut this guitar few months ago and was really disappointed when the body strings popped out , was bad glue job as seen in pic , when I visit the shop the owner refuse to take responsibility and make excuses for not fixing it.Plenty of other music shops with dignity that would take responsibility and fix instruments that by fault is damaged.
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January 2022 by roy stuber
I picked up a guitar about 20 yrs ago and really didnt get very far and then it sat since, my wife bought me a new one for my birthdayand i needed a few things .Well i felt funny cause i didnt buy guitar from them. I had to carry my guitar in for a case fitting... i couldnt of beenmore impressed with the service.... they tuned...they adjustedmy neck....i wont go anywhere else. Top notch in my eyes
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August 2021 by Eric Rump
Multiple children playing instruments through the years. I wouldn't go anywhere else for rental/purchase. Prices, service, knowledgeable... Nobody else in this area compares
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June 2021 by Noneofyour Business
Emailed for an estimate and Bob got right back to me with a detailed reply. That's an easy 5 stars in my book! Thanks Bob.
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June 2021 by Trumpeter Val
Great experience. I bought an electric violin that needed adjustment to bridge and nut. I found him online and called. My violin was done the same day. Thanks a lot.
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May 2021 by Ab A
Robert is a very friendly and nice Gentleman. I had dropped my Les Paul to have a full setup done and it plays better that it played before. I couldn't believe it. Have my acoustic guitar setup done here as well. Definitely will come again. Give him a try, you won't be disappointed.
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March 2021 by Mb M.
Wow! I had 25 year old dried up, cracked Ovation Guitar that was falling apart. I was hoping it would be salvageable. I got the guitar back today and it was magnificent....way beyond my expectations. It sounded better than it ever has. The action was perfect and it hasn't been that clean since it was new. It was a pleasure doing business with Bob and Carol. They always kept me updated and my guitar was delivered as promised. I couldn't be happier with their work. Very nice people and exceptional workmanship.
