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June 2023 by Reception S.
We have been loyal customers of Aarons for years(across 2 states and through the pandemic). We bought our freezer, our living room set, our kitchen set, our washer and multiple other items over the years(ALL paid in full and on time always). So when our dryer suddenly went out in the middle of washing clothes, I called and spoke to Jack at Nay Aug(the same store we got our furniture and kitchen set through during the pandemic), and asked him if we could pick it up ourselves because we needed one right away, as we were doing laundry for a trip to see my terminally ill father. He said yes, so my husband and I ran up as soon as we got out of work. Once we got there, my husband wanted me to ask about delivery just to see what they would say, because we are both older...but they told us they couldn't deliver an in stock item until Monday(this is on a Wednesday, so 6 days away). And the store staff was so rude(they literally argued over who would have to take care of us IN AN EMPTY STORE) that my husband, who is also a hearing -impaired Veteran, actually changed his mind about getting one from them at all(which he never does, he is the most easy going guy and LOVES Aarons) and we left to spend our money elsewhere.- William and Nancy Spurlock
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June 2023 by Ron Palmiter
Great management
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March 2023 by bears eat beats
Brandon was very helpful.
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February 2023 by matthew wollett
Is rent to own company it is what you expect and you'll pay a little bit more then going to the store and buying it outright. However the convenience of getting fast with a reasonable payment arrangement is in my mind vastly superior to the interest you would pay if you purchase the item fully with a credit card. The difference between errands of Rent-A-Center is their customer service. If there's a problem they get it fixed if they don't have something they order it. Plus they're normal people. You're not dealing with somebody from another country with an accent you can't understand. You're dealing with somebody who goes to work everyday just like you do and is pleasant to deal with.
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November 2022 by Marisa Siciliano
They are WAY more expensive than ever. But if you don't have credit and truly need something it's a great place.
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August 2022 by Bob Slota
Aaron's has 120 days same as cash....so check it out...pay it off in 120 days.....and check out the selection of furniture and products they have...Chris is a great manager and will answer all your questions...even choose your own payment date..
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June 2022 by Melly6979
Been dealing with this location almost 9 years awesome staff always helpful and understanding to people's situations I would also definitely recommend Joining the arrons club they really came through for me when I was out of work due to covid .
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June 2022 by Marisol Weber
They're customer service is excellent. Easy and fast to apply! Just about all of the process can be done online.
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May 2022 by jo-anne garcia
Brandon and Joe came to deliver our new furniture and were fastidious in measuring everything to make sure it would fit up the stairs with no damage to anything. As a side note, we had technical issues with getting into our new apartment, and Manager Brandon made sure to hold our selected furniture until we could accept delivery. Also, their manager Chris called us immediately after the Dynamic Duo left lol and made sure we were happy. We have never done rent to own, so we had no idea what to expect, but these guys made it painless.Thanks , guys! We appreciate it!!
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May 2022 by Lay LèGoddess
Great service delivery was swift even with bad weather Brandon and Joel made everything a great experience and delivery was on time !
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April 2022 by Luz Santiago
This location is the best. I have been getting my things from them little by little. Chris is an amazing lead and the two men that delivered my items not only were amazing but my dog is not kind to strangers. I had her in her kennel with a sheet over to avoid her seeing them and they were so quiet with bringing in my items to avoid her anxiety. I highly recommend this location if anyone lives in the Scranton PA area or the surrounding counties. You guys rock and your the best. Wish I could have gave them 10 gold stars.
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April 2022 by Bill Leader
Our furniture was delivered and both Aarons delivery people were respectful, courteous and very professional. Thank you Larry and Joe. Great job
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February 2022 by Joanne Wright
Aron's is a great place to rent from all workers are polite and curteous and can help efficiently also you can rent to own or buy out right free delivery and set up free repairs while renting
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January 2022 by unknown orgin
Penny is perhaps the best customer service person I have ever had the pleasure of doing business with. She is very curtious, thorough, and helpful. She was able to help me get a Christmas gift for a great price. I highly recommend this Aarons location as they are great to do business with
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January 2022 by Yvette Domenech
Wow the manager Chris has this awesome collection...I came in for pac man and I left with the experience of being in that awesome store...I'm telling all my friends to come her to check out this massive collection
