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April 2025 by Diana Deleon
After telling me it was over 2k to tow my truck and trailer away I looked for options to pay less and asked to just move my truck and trailer to the side road so I wont be in the middle of the road and in a not friendly tone they told me I would be charged same amount. So basically, just for calling them over I was charged over 2K.
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January 2025 by Mohammad Hazeen
I had an amazing experience with this company, they went above and beyond to assist me, the hospitality was unforgettable given that was from out of state, the team members and the boss made sure that I got all the assistance that I needed, and yet they sent me out with a gift from their own workwear. I truly appreciate it.
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November 2024 by WINSLEEZ
This company towed me a couple years ago and is the reason I got into the business. I'm going on over a year running a heavy wrecker in tx and couldn't be happier. Thanks for the motivation and being such laid back people!
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November 2024 by Brian Ruby
Top notch service nice equipment professional operators
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November 2024 by Barney Odell
Best company I've ever delt with great people .. awesome A++++
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October 2024 by Paul Stouder
Swapped equipment from one trailer to another. Everything went smooth. Great customer service.
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October 2024 by Raul Fortuna
Rober is a good seller, he served me well 100%roberto is a good seller, very good
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October 2024 by Rufus Wilson
Excellent service, quick response.
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October 2024 by Rosslyn Stimpel
Pilar was great. Their equipment is top of the line. This place knows how to run a business
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September 2024 by Barb Johnson
On Aug 1, we broke down driving an extended Sprinter pulling a trailer on I-84 just east of Scranton. Boots & Hanks arrived with 2 towing trucks. One for the Sprinter the other for the trailer. Both vehicles were towed to a lot in Gouldsboro, PA. That service was excellent. The following day, the Sprinter was towed to a garage in Scranton. We were charged a large fee, but paid it. Since that time, we have asked on 6 occasions to have a copy of that invoice emailed to us. That has yet to occur. The office lady says she has done it 5 times. Maybe she has, but it hasn't come our way yet. She seems to be quite annoyed with our calls, and no longer responds to us. We need that invoice to give our insurance co. Any suggestions on how to obtain it or speak with someone else? The towing guys were fabulous!!
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September 2024 by Adam Shea
Highly recommend best towing and parts company in NEPA
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August 2024 by Eric Montgomery
I had a great experience with them I had a mix up with a engine Ms Pilar went above and beyond to fix the situation everyone was very helpful I recommend that everyone’s goes to them n I will most definitely be shopping with them again
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May 2024 by Twitch Tokes
Complete Scam! They are literally defrauding vulnerable Owner Operators in the transportation industry and must be investigated criminally for their fraudulent bait-and-switch schemes. Only after they have quoted the driver and took possession of The Tractor did they increase the invoice 5x.
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April 2024 by natasha hillocks
Was stuck in mud and another tow truck company stopped to "help". The guy from the other company told me that my stuck vehicle could be a police matter and that it can be considered an accident so it is best if I pay him $3000 to get it towed to a truck stop. All lies. THANKFULLY Boot and Hanks showed up and displayed a level of integrity that was commendable.Their price was reasonable, the friendly customer service was excellent and the driver went above and beyond to help. In a situation that could've been an opportunity to capitalize on distress, they were honest and transparent. Recommend them without hesitation.
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April 2024 by Erika Espinoza
They are rats, it is the worst, this place has negotiated with DOT and they charge without explanation, a girl Pilar is the rudest, I will report them, it is the worst there is, they charge without mercy and do not give explanations, she says that they care
