CVS Health in Scranton is open seven days a week to help customers manage their health with reliable value. It provides prescription refills, COVID-19 or flu tests, vaccinations, and a variety of personal care items, pet toys, and healthy snacks. To save time and money, customers can join ExtraCare for personalized deals and rewards, shop weekly deals, or use free pickup and same-day delivery with online orders. Reviews highlight helpful and friendly staff. One customer felt they gained an advocate when a pharmacist took necessary time to explain new medications thoroughly. Others mention nice and friendly employees, with specific praise for a pharmacist who was helpful in finding medication at the best price and ensuring satisfaction. A customer who switched to CVS found the prices much lower than their previous pharmacy. Some feedback notes that calling the store can involve a long automated system before reaching a pharmacist, but overall experiences with the staff are frequently described as great and pleasing.