Extra Space Storage on 1011 Scranton Carbondale Hwy in Scranton, PA offers a clean, secure, and accessible storage facility with a wide selection of units, including drive-up and climate-controlled options. The staff, especially the store manager, is known for being helpful, kind, and personable, providing excellent customer service and going above and beyond to assist customers. Many reviews highlight the professionalism and thoughtfulness of the staff, who take time to explain storage options, ensure security, and assist with move-in needs. The facility is well-maintained and looks great, making the storage experience hassle-free. Customers appreciate the staff’s willingness to respond promptly to issues, such as fixing droppings or addressing concerns after hours. The staff’s ability to communicate clearly and their respectful attitude have made many customers feel valued and cared for. Whether for personal or business storage needs, Extra Space Storage is praised for its security, cleanliness, and helpful service, making it a trusted choice for storage solutions in the area.
I had the pleasure to meet the store manager Linda. She was exceptional and very helpful. I needed a storage unit in a pinch and they made it very easy and the prices are great.
January 2026
Linda was very knowledgeable and helpful. We are very happy with our service.
January 2026
Facility looks great had a wonderful experience. Linda store manager went above and beyond. Will definitely refer to friends.
