Extra Space Storage on 1011 Scranton Carbondale Hwy in Scranton, PA offers a clean, secure, and accessible storage facility with a wide selection of units, including drive-up and climate-controlled options. The staff, especially the store manager, is known for being helpful, kind, and personable, providing excellent customer service and going above and beyond to assist customers. Many reviews highlight the professionalism and thoughtfulness of the staff, who take time to explain storage options, ensure security, and assist with move-in needs. The facility is well-maintained and looks great, making the storage experience hassle-free. Customers appreciate the staff’s willingness to respond promptly to issues, such as fixing droppings or addressing concerns after hours. The staff’s ability to communicate clearly and their respectful attitude have made many customers feel valued and cared for. Whether for personal or business storage needs, Extra Space Storage is praised for its security, cleanliness, and helpful service, making it a trusted choice for storage solutions in the area.
