-
November 2023 by Janet Foley
We just got new family room carpeting from Giant Floor. They were so kind and professional from the first visit through the installation. Adam had great suggestions on what would work, and came out to measure the next day. The installation was quick and perfect. Great workmanship and it looks beautiful. Thanks Giant for anothrr great job! careful
-
October 2023 by Craig S.
Really disappointed with Giant Carpet and one of their salesman. Wife and I were replacing the floor in 5 rooms of our house. Visited and felt comfortable with our salesman. He came and took measurements of each room. Took over a week to get an initial quote. It came as an email with 3 sentences, barely any specifics and of course the price. I asked for a detailed estimate so I knew exactly what was included so there wouldn't be any questions thereafter. This is a weekend home and we aren't always there to oversee work. I was promised a detailed quote would follow in a day or two. Weeks went by and I followed up with calls and emails. Quote never came. Honestly, the sales person ghosted me form his cell phone. A complete waste of my time.I went to another local competitor who appreciated my business and completed the job within the next weeks. Couldn't have been happier with them.
-
September 2023 by Michael Price
I have used Giant Floor in Scranton for many years for my home and rental property. Excellent prices on quality carpets, wood flooring, and kitchen flooring. Have had both residences redone by them. Inside sales department is very knowledgeable and helpful, and the Installers are very professional and efficient. Would highly recommend Giant Floor to anyone looking for quality flooring!
-
September 2023 by N M
Great selection. The staff is hit or miss. I had one woman that was very friendly and helpful. Another visit I was assisted by a man that pretty much blew me off and treated me like I wasn't important because my job was small and I was installing it myself.
-
August 2023 by John Dolan
I would give 100 stars if I could. Mike was amazing from start to finish. A true patriot as well!!!! Carpet quality is A+! I was in a bad situation at 10pm on a Monday. I was moving my young daughter into her first away from home rental for college. Mike just happened to be there for other reasons. We noticed the carpet on the first floor was in terrible condition as well as the tack strips and padding. Mike offered to do the job right there and then. He worked diligently overnight getting the whole downstairs re-carpeted. And all this for an unbelievable price!! Thank you to Giant Floor and Mike for an A++++++ Job!!! I would highly recommend Giant Floor
-
August 2023 by Tim McCabe
Great selection. Best prices I could find. Install was done perfectly. I also bought some cash and carry to do a vinyl plank job on my own.
-
July 2023 by john tierney
I recently purchased carpeting from Giant Floor and couldn't be happier with the exemplary service provided. Kevin greeted us as we came in and made our purchase so easy. Without his professionalism, patience, and his expertise on carpeting we might have been there for hours trying to decide from the many many options available. Our carpeting was in stock and we had it installed in one week. The installers were very professional and did a great job.I highly recommend Giant Floor & Wall for any flooring need for affordability and great service from start to finish.
-
June 2023 by kenlharrison1948
The staff was very nice, knowledgeable and helpful. They have a very large selection to choose from of high quality products. They stand behind their products and services. For the amount of flooring involved it was a positive experience. Thank you.
-
May 2023 by Scott Frazier
As both, a professional, interior designer and a customer, Giant Floor has been outstanding in fulfilling all of my and my clients needs. They have a broad selection and price point. The sales staff is very accommodating and on point as well as the installation crew. I highly recommend Giant Floor to anyone and everyone.
-
April 2023 by Beth Breslin
I am so happy with my flooring from Giant! From the sales floor through the installation, everything was wonderful! Adam was a great help in my decisions, knowing where exactly in the warehouse were the floors I was describing to him. The installers were so very efficient, and professional. Giant Floor will always be where I buy my flooring.
-
March 2023 by Rebecca Beal
A great experience with Giant Flooring. They got the flooring for an entire lower level (ca. 1000 sq ft) installed in a day, within a week after I chose my deluxe vinyl flooring. Terrific installation work. Careful post-installation cleanup, too. Giant’s in store luxury vinyl brand is gorgeous and has worn very well. Thanksgiving and Christmas guests couldn’t put a scratch in it! I give Giant Flooring my strongest recommendation
-
January 2023 by debra anne
Giant Floor in Scranton did a great job again. This time with new carpeting and vinyl plank flooring to remodel a home for my parents downsizing. Adam, our salesperson, was very helpful and responsive. He worked with us through the various phases of the project over many months and kept with our schedule. The installers were always there when expected. My parents are very happy with how it all came together.
-
November 2022 by Jo Rinehart
I highly recommend Giant Floor in Bartonsville.Our sales person, Eric, was friendly and knowledgeable. He was always available to address any concerns. Edgar was our installer and his work was exceptional.
-
November 2022 by Brian Hartman
Thank you Kevin and Giant Floor again! I've been using Giant Floor since 2014. Robson and his crew came out to install a new vinyl plank flooring in our newly renovated kitchen and living room. The got the job completed in one day and the guys were incredibly professional and cleaned up when they finished. I will certainly work with Kevin again in the near future.
-
November 2022 by Michelle Bilski
We had a wonderful experience this year working with Adam Okun when finishing our basement! Adam was very knowledgeable and helped us choose the right materials at the right price- will absolutely be going back for our flooring needs!
