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December 2022 by Karie Shoenberger
I received the wrong shoes that I ordered and as compensation for me having to drive to another mall to return the wrong item I was given a crappy coupon for $10.00 off a $75.00 purchase. If I would not have return the incorrect item to the nearest store I was told it could take up to 4 weeks for the right item to be sent to me. I will NEVER be shopping at another Journey's ever due to their poor compensation due to an issue that was THEIR mistake.
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July 2022 by Allie Moose
Staff was friendly and very eager to help me find what I was looking for!
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July 2022 by Danielle Orloski
Casey, the manager, 5 stars! She was very kind and accommodating to me today, give that gal a raise!
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August 2021 by Josephine Dreamer
Alright place to get sneakers from but pricey
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May 2021 by Aaron Redis
The staff is very helpful and friendly, but there was one that stood out from the rest. She took a lot of time to help me find the best options -- especially by going in the stockroom to find every shoe in my size (14) and by helping me to make the best shoe selections! I felt really appreciated as a customer, so thank you!
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October 2020 by Kesha Kesha
Everyone here is helpful and friendly they always greet me when I walk in and if its a mix up on anything they do fix it with no problem ?
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August 2020 by Amber Smerdon Fernbach
Nice selection, but service wasn't up to par. Not sure if it's due to the virus, but they didn't measure feet, nor lace up brand new shoes. Maybe I'm used to the old fashioned full service where clerks would do this. I may aa well have gone to a big box store.
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July 2020 by Gibby Carozzi
Excellent service
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December 2019 by Paul C.
This was first time shopping in Journey's and was surprised at how friendly the staff was. The girl who helped me was patient and very attentive. I used to work in a similar store and know how hard It could be when dealing with customers. The price of the shoes I bought (Sk8-Hi Black and White) where far better than the other stores in the mall. I was really pleased with how the store is run. The manager should be proud of their employees.
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November 2019 by Isabella Fay
Workers are always super nice and I have never had a problem there. One of my favorite stores!!
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September 2019 by Maul Ru 135
Got some alright pumas..
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August 2019 by Sadie Cakes22
I love the Vans, Sperry and (yes) Ugg selection. I bought several pairs of Vans and some shirts. Good selection, nice staff.
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July 2019 by Laura Sheerer
Workers are very nice and helpful
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June 2019 by Missie Fischbach
I fell in love with Journeys when it was in the downtown mall. The people were awesome that worked there!!
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June 2019 by eric davis
Doesnt have my size