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November 2023 by PolishAdam TV
We Love you KELLY
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November 2023 by Timothy J Russell
Allan and Gary are the nicest ppl ... these two gentlemen have been running their business for many many years and have a great selection of tires to choose from and if they don't have what you need on hand get definitely get it in most cases the very next day... Their prices on new tires beat everyone's else hands down.. quick service with a great crew ...
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November 2023 by Graye W.
This place is the WORSE tire place I've ever been to. They may give you a good price on tires, but the service is super poor and careless.11-10-2023 took my car to get tires rotated as they put new tires on in March of 2023. Well it turns out that they couldn't due the rotation because they told me whom ever did my Car inspection cross threaded my lug nuts and the studs where broken off when they tried to do one tire. Now that was a crock of bull, because my car was inspected in February and the tires where put on in March. SO guess who messed up my car. KELLY SMERTZ did, they sent me to another service station about two miles away only having two studs and lugs on the front tire. Prayed the whole way, than thinking they should have taken responsibility and have it towed on their dime. But NOOOOO remember in the beginning they said it wasn't their fault. HEAD MY WARNING, this is no joke this place is passed its prime and needs to close down due to safety reason and workers there are not knowledgeable about what work there doing. Save money and loss your life.
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October 2023 by Jennifer naro
Best prices. Best service. Great people. My dad has been going here since before I even thought about a drivers license. Lol. Now my kids get there tired here too. Went there a few weeks back to get a tire put on (was driving on a donut) they couldn’t do it because they had guys call off. This has been the ONLY time I’ve ever left there kinda “meh” IN OVER 25 YEARS with my own cars!!!! To go that long & only have a kind of “meh” thing happen…. THATS FREAKING AMAZING!!! Owners are A+++++ guys all the way! Guys in garage are GREAT! I’m headed there in the next 1-3 days for 4 new tires.
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October 2023 by Natanael Gonzalez
I usually buy my tires here. Never had a problem. The guys have a lot of variety and are humble and helpful.
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October 2023 by Lou Rose
Honest people , great service - need tires you must call them ASAP , saved me over $250 on 4 new tires
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September 2023 by Ryan Manley
Old school gentleman absolutely love it there. They really treated me like family and it my first time there. Price wise- They beat everyone’s price by 20% and 2nd of all, the customer service might of been the best i have ever received.10/10 ⭐️
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August 2023 by james joseph
Great place to get tires. Got there early before they opened had a waiting line. Still got me in fast. Guys working we're great. Fast and responsible.
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August 2023 by John B.
I was at Kelly Smertz yesterday at around 1130 am when i waited for an hour to get my tires.Over all not bad ,my tires were put on and i started my car and noticed the tpms light on .I called one of the guys over to ask whats wrong he told me eh itll go out just drive it. I told him my psi was low stating it was 30lbs. he declined to hear me.So i took his advice only to wake up this morning with a flat tire i was pretty pissed off .I was hushed and repetedly told my tires are fine .The kid with the hat on backwards was clear;ly high as he studdered his words and fluttered his eyes multiple times as if he was aggrivated with me.The customer was clearly right and this kid with a backwards hat and an attidude clearly didnt understand my concern
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June 2023 by Sonja Ambro
Best TIRE place in town!!! Best PRICES? by far then anyone else! They have a huge stock of tires if they don't have it in stock they will get it for you. It goes by first-come-first-serve. You walk in and he will tell you how long the wait is or if you should come back. Really good people. We get all of our tires here they even have RV tires in stock. Rotation is free, mounting is free. Unlike Pep Boys and all those other places like Walmart that charge you to put the tires on. You also get to come back and get them rotated for FREE.
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June 2023 by Brandon Berrios
Awful service and the old man at the desk shouldn’t be working anymore not to be that guy spoke to him on the phone and told me to come down and I get there and he can’t fit me in after a half hour ride there never again
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April 2023 by Graye White
Beware for your own sake to check your tire pressures before you leave.My cars TPMS CAME on after having four tires put on. Right front tire was at 54 psi when it should have been 35. Other three tires weren't as high but definitely off by 4 to 7 psi per tire.Could be a new guy has no clue how to read what pressure goes on a tire. Only explanation I can come up with. But because of the lack of knowledge it cost me to bring my car in to have the TPMS checked. Only to find out tire pressures where way off.
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April 2023 by Victor Abreu
Great place. Just tell them your problem and they will work with you.
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December 2022 by Lisa Hoover-Scalfer
I've been coming here for 2 years and I love the service! Highly reccomend!
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November 2022 by Werewolf Fox
Fair prices, poor staffing, lack of recognition of repeat customers. Biggest concern is waiting 3 days plus for a tire they have in stock, there's just a careless oh well attitude . It's a shame this place is falling apart, you used to be able to just walk in and get what you needed. Now it's taking 3 days for 1 tire.i don't get it . If I call days before and am scheduled an appointment why it's not being serviced at the time agreed is ridiculous. The guys who run this place need some fresh blood in here this is just crazy . They don't care. It's getting to the point I rather pay a higher price and get proper service than deal with this .
