La-Z-Boy Home Furnishings & Décor offers a wide selection of stylish and comfortable furniture, including sofas, sectionals, chairs, and recliners, all customizable to suit individual tastes. The business is known for its high-quality construction and craftsmanship, helping customers create the home of their dreams. Professional design services are available to assist in bringing each person's vision to life, ensuring a confident and comfortable living space. Customer experiences highlight the helpful and patient staff, especially sales professionals who listen carefully to needs and provide knowledgeable guidance without pressure. Many reviews mention the friendly and genuine attitude of the staff, making the shopping process enjoyable, even when it takes time to find the perfect piece. The staff’s ability to engage with customers of all ages, including young children and family members, adds to the positive atmosphere. Customers appreciate the quality of the furniture, noting that their purchases are well-made and comfortable. The staff's friendliness and helpfulness extend from the showroom to delivery, creating a seamless and pleasant experience. Overall, La-Z-Boy is praised for its excellent customer service, wide variety of products, and commitment to helping customers find furniture that matches their style and comfort needs.
It was a wonderful custom experience. I am so happy with the choices I made. Thank you to the Sales and design team. I was so impressed with their knowledge and customer service!
June 2026
The Interior Designer was wonderful to work with at the Scranton, PA store. Very knowledgeable and polite.
June 2026
Michael was very helpful. Has a good eye for fabric choice. Was able to answer all questions. I felt very comfortable as a customer
