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November 2023 by Jessica Notari
Worst place I have ever been to for bloodwork. Have an appointment? Yeah that doesn't matter. Two people were in front of my friend and I and didnt get seen until 15 minutes after my scheduled appointment time.A lady checked in 10 minutes after me and stood next to the door where they let you back, they saw her and brought her back immediately, skipping over 4 people who were, at that point, waiting for over 20 minutes just to be checked in and seen. The excuse the lady gave the patient was "they were having a meeting". THEN DONT HAVE ENTIRE STAFF MEETINGS WHILE YOUR LOBBY IS FILLING UP.Not to also mention the way they bring you back for privacy purposes but you can hear everything they are saying.Absolutely ridiculous and terrible service. Worst place I've ever gone to for bloodwork. Never again. The two ladies at the front desk were just gossiping and laughing instead of getting the rest of the lobby checked in. Not an apology or anything for making my friend miss his class, despite an early appointment time.The other people were in and out in under 10 minutes once they actually called them back. Absolute waste of my time. Couldn't even get my bloodwork don't because they "didn't have my paperwork". They also violated HIPPA for another patient, asking if I had a mother by that name. After I said no they told me she had the same last name as me. Thanks for telling me about that patient! The lady at the front desk needs to be fired ?
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August 2023 by Kathy Reap
I have been using LabCorp at Mt Pleasant in Scranton for years. They’ve always been friendly, courteous, efficient and the facility is clean and organized. Check-in is easy. Lab results are quick.
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July 2023 by Anton Campbell
Why make an appointment and it takes the lady 20 mins to get to you and there’s only two people in the lobby terrible service
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July 2023 by LaLah J.
Went there for a drug test today. One of the best labcorps I've been too!!! Great service!!! 3 days Prior, I made an appointment prior online(you can also do walk in) I would def recommend doing an apt because it gets crowded fast. Enough parking at the front. Very easy to find with a sign that says it's on the second floor of the Geisinger building. You self check in at the kiosk. Your name appears on the screen & when they're ready, they'll cal you in. Got there at 11:05. Had a 11:15 apt but they took me in at 11:10 and was put by 11:30. Extremely friendly staff who you can tell love their jobs! The nurse who helped me was named Pamela, super nice lady! Y'all give her a raise frrrr
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July 2023 by Deborah Forsette
Whenever I need labs done I come here, the ladies are always wonderful! Even when my doctor office screws up and makes me come here 4 times when it should have been once, they were amazing every time and very helpful, and just genuinely nice, and I appreciate it.
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March 2023 by Cheryl
Since your hours are now until 2 PM, I suggest that it be changed on your site as well. To save people from driving 19 miles out of there way only to be discouraged about this change!
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February 2023 by Rachel
Went here today for maybe the 20th time since moving to the area. Never a bad experience at this labcorp and the employees always seem happy and upbeat and are good at what they do.
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January 2023 by Julia Cirba
I have been calling Lab Corp for 2 weeks leaving messages and no one has returned my call. I took time off work to go there in person and they closed early. Still have not been in contact with anyone about my issue.
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January 2023 by Jennifer Nicasio Ducos
I went there on September, my dad came down from Miami, they said I didn’t need an appointment when I got there they didn’t want to take care of us. I been trying to get a hold of them for the last couple of day’s, no luck.?
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December 2022 by Rebecca Walsh
I had blood taken by a nice girl. Told her I had 2 scripts. Struggled to put in information. Got the results for one script. I called three times and left voice mails. I messaged 3 times and told of my problems. No one answers or responds. Went to my appointment 2 hours away and they never got my results. I tried several more times and finally went through billing. Got a Raul that assisted me. Poor communication and won’t go there again
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November 2022 by Joanne Telford
Always a good experience here. Never had any problems.
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October 2022 by Dan M
Terrible service. Everyone’s hiding in the back, unwilling to face any clients and assist. No masks to handout either so better bring one yourself.
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August 2022 by Samantha Brazdzionis
Made a big deal I did not have a mask. And could not offer me one. What's the point of complaining if you can't fix the issue? Who runs this place? Provided proper service for your customers or don't bother being open.
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August 2022 by Saucy Jack
This places is such a scam, once you step up your account you have to some how verify it’s you, and send in more information, and can’t even look at the results, like you don’t need my birth certificate to test my blood. Theres no number to call, so much extra work just to get what I need, I’ll never go here again, do not go here, go somewhere else
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July 2022 by Cristina Zambrana
This is the worst Labcorp I’ve ever been to. Do not go there! Came here to get an employee drug test and they didn’t have any masks left because they had “given them all out for the day” but of course they were still REQUIRED! ridiculous. They made me come back a different day when I had a mask. No one in the building would give me one because I wasn’t going to see a “Geisinger office”.
