Macy's, a well-established department store since 1858, operates over 740 locations across the country, including the Rogue Valley Mall. It offers a vast selection of top fashion brands like Ralph Lauren and Calvin Klein, along with accessories, shoes, cosmetics, and housewares. Customers appreciate the spacious layout and friendly staff, making the shopping experience enjoyable. The jewelry and cosmetics departments receive particular praise for their excellent service. Many shoppers have found great deals in the Backstage department, leading to multiple visits. While the store is generally well-maintained, some areas could benefit from better cleaning. Overall, Macy's is recognized for its quality, variety, and helpful employees, making it a solid choice for holiday shopping and everyday needs.