Macy's, a well-established department store since 1858, operates over 740 locations across the country, including the Rogue Valley Mall. It offers a vast selection of top fashion brands like Ralph Lauren and Calvin Klein, along with accessories, shoes, cosmetics, and housewares. Customers appreciate the spacious layout and friendly staff, making the shopping experience enjoyable. The jewelry and cosmetics departments receive particular praise for their excellent service. Many shoppers have found great deals in the Backstage department, leading to multiple visits. While the store is generally well-maintained, some areas could benefit from better cleaning. Overall, Macy's is recognized for its quality, variety, and helpful employees, making it a solid choice for holiday shopping and everyday needs.
There was a pretty decent selection. Not too many workers or customers. Prices were not clearly marked. The quality of the merchandise was great as usual. We found what we were shopping for and after sales the prices were not bad. The sales associate who checked us out was helpful.
July 2026
Not as good as the one they closed in Wyoming Valley mall
May 2026
Superior customer service. Good prices. Good selection. Plenty of parking. I saved a c note by opening a store card. I'd absolutely go back. I wish I could remember the nice lady's name in watches.