Metro by T-Mobile at 1600 Nay Aug Ave # 3 offers unbeatable prepaid plans and the latest 5G phones from top brands like Apple, Samsung, and OnePlus. The friendly staff is dedicated to providing excellent customer service, walking customers through the best prepaid plans with unlimited talk, text, and data. Customers praise the store's knowledgeable and helpful employees, who go above and beyond to assist with phone setup, account management, and more. One reviewer, Mari, had a wonderful experience getting her son his own account, and the staff even helped lower her bill. Another customer, Randy, was amazed by the employee's expertise in helping him choose the perfect new phone. The store's commitment to customer care is further demonstrated by Sueley and Christin, who patiently guided a customer through the process of switching to a new iPhone, setting up contacts and photos, and even installing a screen protector and phone cover. Customers consistently express their appreciation for the store's outstanding service, which keeps them loyal to Metro by T-Mobile.
Very bad service was there for 2 hours to get two phones activated get all the way home and they weren't even done
December 2023
Mari was fantastic I got my son his own account and she couldn't have been more helpful thank you Mari for a wonderful experience and she got them to lower my bill which was...
September 2023
Incredible attention, very good customer service ??