-
February 2024 by Kevin Matasich
Recently traveled to Scranton, PA and blew a tire along the way. It was late in the day and it was near closing time for the local Pep Boys. I called the service center and they were kind enough to wait for me to have my vehicle towed, using the Pep Boys towing service, and have the tire changed out and replaced with a new tire. The service attendant and technician were both very friendly, patient and accommodating. Really appreciate it!
-
February 2024 by Jen Clarke
If you want to be screwed over and them try to get $700 for $300 worth of work then go here. Also they try to push headlight restoration for $34 real hard and don't honor coupons. We decided to give this pep boys a shot after getting screwed over by one in Lancaster a few years ago and definitely would have regretted it luckily we didn't have the money so we didn't get screwed and went to another shop
-
February 2024 by Angelo Vigliotti
Avoid PepBoys at all cost…..they’re a scam company…..They’re such a failure they had to close the store and parts department. Won’t be long before their tire and service department is closed…forget about a complaint….Their management will not follow through with their words. A men’s word used to mean something. Don’t be scammed….Go somewhere else…avoid trouble.
-
January 2024 by Sophia Bertrand
I had a long trip on a snowy day out of state when I realized my tire was deflating. I stopped to get air but it did not resolve my issue. I searched for a place that would change a flat tire to a spare and came across this Pep Boys location. They began working on my tire within minutes of my arrival. They not only repaired my tire but put air the other three. They were friendly and efficient. I felt bad keeping them there in a snow storm but they came through for me and made sure I was safe to get on the road. I highly recommend this location!
-
January 2024 by Sheila Fass (sheeshee)
Pepboys have always provided excellent service to my vehicles.
-
January 2024 by Todd Edwards
Took longer then told or expected but overall a good experience
-
January 2024 by Kay Olivia
Jose was my technician, he did an awesome job with my car! GO SEE HIM!!!!
-
January 2024 by Kimmie G
Excellent service by mechanic Jose and updates and helpful information from Patrick. I was very happy with the entire experience that I’m coming back for future service in the spring like state inspection and tuneup etc.! Thank you very much ??
-
January 2024 by Nathan Sullum
As usual Pep Boys did a great job with the PA state inspection and oil change. We even got to use two different coupons.
-
January 2024 by oicu812 b
Service was good , fast .right and clean..be back.
-
January 2024 by Elizabeth Smith
Excellent Service and even better Customer Service.These gentlemen are the most professional and respectful in the business!
-
January 2024 by samuel vasquez
excellent work
-
January 2024 by Mickey Van Gieson
Had two visits with them, one of them took a lot longer than expected but the 2nd visit went really and had very good customer service.
-
January 2024 by Sam H.
I always go to Pep boys for my car needs. Tire rotation, oil change, and alignment. Have purchased 8 tires over the years and they always have good prices
-
December 2023 by Missy Dunlap
I still have the same issue I had after taking my vehicle in with the tire vibration. The tires were not properly balanced when installed, so I took it back to be fixed and I went home with the same problem. They did not confirm the problem was gone before checking me out and charging me. Either their tire balancer is broke or the help doesn't know how to balance tires properly. Now I have to take my vehicle to have the problem fixed elsewhere. What happened to checking to make sure the issue is resolved before claiming the job is done?
