Pet Palace Inc. is a clean store that smells nice, where the puppies and animals are very well taken care of, happy, healthy, and content. The business provides beautiful pets from reputable breeders, resulting in wonderful, energetic, and healthy dogs. The staff are knowledgeable, helpful, and welcoming, with some employees growing visibly attached to the animals. The owner is available around the clock for questions, advice, and reassurance, offering tremendous help and care beyond the sale. Customers are encouraged to call with any issues and can even bring their new pets back for visits. However, some customers note that the pets come with a hefty price tag. While the animals are great and must find forever homes, a portion of the staff can make people feel uncomfortable and needs guidance on customer service. The cages during working hours are a bit small but are in line with other pet stores. Overall, many customers recommend this nice family business and would definitely shop here again.
The employees here are very caring about their animals. Very good experience.
February 2024
Very clean the puppies are very well taken care of and the staff are very welcoming and knowledgeable I recommend this place for anyone who wants to buy a puppy or are thinking about it
December 2023
My daughter and her friends loved playing with the animals when they were younger
