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March 2025 by DPPS 1216
The cats look more depressed than the 70 year old that lives at the bar, the cages are ALWAYS covered in throw up and they don’t seemingly pay attention to their disgusting water bowls or even clean the boogers from their eyes
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March 2025 by J nicole
Waited 45 mkns to get 5 fish and a frog, they were dead when I got home
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March 2025 by John Mastorakis
Great products and staff! BUT, they charged me $150 to groom a 32 lb dog. Their reason was that the
computer doesnt have an exact match for breed of dog (standard vs mini). We watched a few youtube videos, so we do it ourselves now much easier than we thought.
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February 2025 by Palma Frable
Brought our two dogs in for grooming with pictures and explicit instructions on how we wanted them trimmed - one dog was trimmed correctly the other didn’t even look like she was touched - still scruffy and unkempt (but nails trim). I paid 150 for both - absolutely ridiculous!
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January 2025 by Lauren W
Only come here if you have nowhere else to be. Woefully understaffed and no option to self-checkout. Has been a problem for years.
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November 2024 by Natalie Mark-Serrano
I have not posted this for quite some time hoping maybe I would have a diff experience but over the last year the same employee that works mornings and is responsible for getting fish has been rude and I would have bought alot more fish but for them. The most recent experience was around 10AM, I waited awhile and no one came to the fish so I had to ring the bell. I was asked what I needed in them most unfriendly way and I explained I would like some female guppies, and they got the equipment ready and stuck the net in and started catching random fish..when I said I'm sorry there are specific fish I want, omg the irritation was palpable. I could hear the huff and puff. I wish I could just net my own fish to avoid this. I am a small scale guppy breeder and once in awhile really nice female guppies pop up in the tanks. I drive 40+mins to the store and most of the time I get an attitude and I leave with nothing.
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November 2024 by John Young
Went to buy fish we were told we can’t buy any fish while they are putting fish into the tanks. Not sure why someone else can’t help. Always seems to be something negative when I come to this place .
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October 2024 by William Weeks
My four month old kitten has roundworm, common. The cashier had to get it out of a locker. She handed me "The only kind, this is what everyone gets". I get home and it's for tapeworm. I called the vet and she said it won't work. Luckily I can give him both. Off to Pet Supplies Plus I go.
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September 2024 by Eric G
Clean, well stocked, good prices. Could use more staff though the staff is friendly and helpful.
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September 2024 by John Doe
Petsmart made $3 billion in profit last year and somehow can only afford to have one cashier? Wack
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August 2024 by John Y
Aquariums are not well kept and way too small for many of the fish they sell. This department of the store needs some help!
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August 2024 by Heather Schillaci
Got a gecko, very nice little pet.
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July 2024 by Kathleen Kern
Everything at PetSmart is very expensive. I did get a pouch for my puppy which was only $29.00 and works great. Also, bought treats but dog didn't like them. I went to Family Dollar store and got everything I need.
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July 2024 by Wayne Burge (Maxi26)
Very nice place. Dog grooming is excellent.
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June 2024 by Mariann Salerno
A wide selection of pet food products to choose from. The Dickson City store is very clean and employees are helpful and friendly.