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October 2023 by Thomas Scott
Took a pushmower in to replace a cable that engages the blades. A week later, after two calls they called, mower ready. Bill was $111.00 after I had already placed a $40.00 deposit. I asked if that was after the deposit and it took 30 minutes to try to find out. Eventually they took the 40.00 of of the 111.00. Total was still 111.00 but better than 151.00. Customer beware, dont lose your claim ticket with deposit receipt..
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June 2023 by Joe Heitzenrater
We sent original Morbark chipper knives to be sharpened and received knives that were nice and sharp but they were not Morbark or ours! Customer service response, "Sorry, can't help you". I do not recommend!!!
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June 2023 by Angela Teliha
Purchased a Toro zero-turn riding mower and Scranton Grinder was the dealer it was shipped to for assembly. They assembled and delivered the mower 2 days earlier than expected and did a great job on the assembly. I've heard horror stories about people receiving mowers assembled by big-box home improvement stores and chose to shop (semi) local instead. Delivery was good and the gentleman gave us a tutorial and watched us both drive to make sure we were comfortable and had no questions. I will definitely be using them if future needs arise!
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September 2022 by Will Propes
My mower broke half way through the lawn twice, and both times the guys at SG helped me in a split. You guys are awesome thanks for saving the day! Customer Service ☆☆☆☆☆Pricing ☆☆☆☆☆Availability ☆☆☆☆☆
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August 2022 by david opiela
This place used to be nice and easy to work with. The current crop are useless and rude. Never again.
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April 2022 by Tina Gregorski
These guys have 30+ years experience so I know I can put my trust in them.
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October 2021 by Nick Theofilos
Best sharpening service around, blades come back sharper then new.
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September 2021 by Tom F.
Called to ask about a part for a tiller. Was told they had it in stock and they set it aside with my name. Picked it up the same day. In and out quickly.
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June 2021 by Dan Michalko
THIS is a chain saw lawn equipment store with VERY LIMITED hardware or service. HIGH QUALITY chain saws and blowers but go to ACE for anything else.
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June 2021 by William K.
Over the last 30 years years scranton grinder was a very good place to do business for repairing lawn mowers. Ive been very satisfied with their service up until new management took over. Ive only taken 2 items to be repaired since they are under new management. I was very unhappy with their "repairs. " the last item I took was a lawn tractor that wouldn't move forward or backward. After taking it up there for repairs they called me and told me it was ready. They said it was the drive belt that was broken and they replaced it. After bringing it home I used it twice before the same thing happened. Im not sure what's causing this, but will not take it back to Scranton grinder for repairs.
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April 2021 by Brian Niemkiewicz
Broke my walking wheel on the job. Took it here. It only did they have the part I needed but the guy put it in for me. I was in and out. Very great full. So glad I decided to come here rather than a big box store. Shop Local!!! Support small business!! Thanks for the excellent service.
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April 2021 by Anthony A.
Waited weeks to get a mower fixed the first time then recently dropped off another zero turn been a week for a basic service and no call or anything. No idea how someone can't give a phone call back .
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July 2020 by Mike Murphy
Not helpful at all can't even ask a question . Won't see my business
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June 2020 by Harry Schork
I purchased a brand new Power Washer online. It wouldn't start out of the box. Scranton Grinder is a certified repair shop for Generac. Upon their inspection the carburetor was faulty. After a little trouble, they cleaned and reset part to functioning new AT THEIR COST because fuel issues were not covered under any warranty! What companies do this kind of stuff anymore?For now on when I need a new item, can you guess where I'm going to shop? Plain and simple they are best!!!
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June 2020 by Timothy Emick
Staff is very knowledgeable. The workers at scranton grinder truly care that they fix your tools or lawnmower right the first time. They are family owned and not a big box store. You get the personal touch. Give them a try. You won't be sorry
