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January 2024 by Paul Paul
Went to this shop a few times out of mere convenience, definitely not impressed.The service is lacking, on more than one occasion, the issue was not fixed the first time, the cost of the labor is outrageous, and when they do finish, they won't even call you to come pick it up. They won't even answer their phone if you want to check the status of your repair, you have to waste gas to drive down and just hope that it's finished.As for the two men that work there... I honestly have never met anyone, let alone two people, who are just so miserable all of the time. I can't believe that "Ride and Smile" is their slogan. It's as if it's a burden for them to take your business (unless they're selling you a bike, then they'll GLADLY take your business).Thankfully, there are a plethora of other bicycle shops in the area that are not only willing to take customers' business, but they do so at a reasonable price.
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December 2023 by paul grabowski
Great bike shop. Staff is fantastic and friendly. Group rides are simply the best. If you are new to cycling this is the shop and group for you.
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November 2023 by Deb Swartout
Today I bought my 5th bike from Cedar Bike Shop. I would not go anywhere else. Over the years the customer service and their willingness to help has been second to none. Thanks Kyle and Missy for the great care you took with this latest purchase. I can’t wait to get out on the road!
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September 2023 by Ryan Young
They do good work on your bike. You go there for 1 thing and they check out other things and let you know about it.
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July 2023 by Tony R
I had to assemble a new dual suspension MTB and had issues with dropper post. Dude with beard was great and fixed easily without recommending any upgrades.
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June 2023 by XlllXVN 11
I called him earlier, asking about a specific bike that I had called dahon. I told him that there is something possibly missing. I wasn’t really sure because I’m not too familiar with bikes. They told me to come in that they could look at it or whatever and I called them and they didn’t even bother to even look at the bike. They said that the bike was manufactured, but couldn’t even look at the bike just to see if something had to be screwed in the minute I walked in I just felt disrespected and how they immediately turned me down, they should’ve told me over the phone that they couldn’t look at my bike.
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April 2023 by Dave Lee
Really knowledgeable staff who go above and beyond. Great supply of bikes and accessories to chose from. Had a few minor repairs that Kyle handled quickly and professionally.
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November 2022 by Keith Lashinski
Excellent experience. Pleasant, easy to talk to, helpful and knowledgeable. Bought a Trek Marlin from the earlier in the year and came back for The Small business Saturday and bought a Fuel Ex 5 which I can’t wait to enjoy. Will continue to support this business for all my biking needs and maintenance. Staff is excellent.
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September 2022 by Brad Evans
Took the time to make sure my nine year old boy picked out the right bike to ensure as he grew and his riding ability developed that we was able to ride the same bike for years to come. Overall they have a great staff and a quick turn around on bike service too. Very well rounded shop!
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July 2022 by Herb Beere
My daughter needed a new front rim it has special things in the axle and they got her all hooked up new rim transferred the axle stuff all for a great price
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May 2022 by Bruce Stein
This place is a local gem! Serving the surrounding communities with the highest level of service for all levels of bike owners.Please support them buy a bike, get a bike repaired or upgraded. You will not be sorry. The staff was above and beyond helpful from start to finish.I brought my childhood bike in for a very lengthy list of repairs and they were able to get it done a day earlier than scheduled.We will be back to purchase a new bike soon!
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March 2022 by John Fecina
Serviced my bike under warranty. Great place. Thank you!
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February 2022 by frank hoban
I recently purchased a bike at Cedar after I was in there bothering them probably 5 times before waiting for a bike I liked. Ben was awesome very knowledgeable and patient with me. I did shop the other local bike shops all 2 of them.. I believe they are the best to work with.I highly recommended Cedar bike
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February 2022 by Joey Holland
FRIENDLY, HONEST HARD WORKERS. Well worth every penny. Felt like family and treated as such. Pleasant atmosphere. Will surely shop there again......................Thanks
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December 2021 by C Nolan
I always try to buy local and I have recommended Cedar Bike shop to friends in the past. I used to work at a bike shop when I lived in Lancaster County. I spent 8 years selling, building and repairing bikes and years working on my own and friends bikes so a friend asked me to go along with her and her husband to buy bikes. We decided to look at Cedar Bikes. I told them that what’s important is how a bike is assembled and that all of the bearing sets are adjusted probably so they last and perform well. So when I found a wheel bearing loose on a bike in the showroom, I mentioned it to the sales person and I was told it wasn’t loose and she never even checked it. On another bike the headset was loose and when I mentioned it to Kyle he told me it was fine again without even checking then he pinch the front rim between his legs so that I couldn’t check it again, very passive aggressively I might add. I won’t be recommending this shop to my friends anymore. I’ll tell them to buy online, register the bike and I’ll assemble it for them. Had I been the sales person I would have said, ok we’ll go over it good before you leave with the bike.
