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January 2024 by Michael Fortin
It was the friendliest, most comfortable, effortless & hassle-free purchase or lease I've experienced for a vehicle in 30 years. The showroom floor ( immaculate by the way) was packed with customers, salesmen, staff & others yet it took less than an hour for me to drive away in a brand new truck? Unbelievable!!! Thank you all so very much for everything. My hat's off to Brooks for your patience & professionalism. Good looking out, sir!!! I'd give it all a higher star rating if it were possible.
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January 2024 by Lorrie Zeiler
My experience was great! My sales guy, Brooks was super! Patient and kind with me as I was trying to decide! And I felt like I got a deal with some money off and that made a difference!!!
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January 2024 by jacque jones
Excellent customer service! Brian was exceptionally helpful and patient with all our questions. Never once did we feel pressured, but instead felt listened to and heard. All of the people we dealt with throughout this experience were kind, helpful, low pressure and knowledgable. I would recommend Toyota of Scranton to anyone without reservation!!! Not to mention the quality and value of a Toyota are top notch.
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January 2024 by Sean Witman
I had an amazing experience dealing with the sales person, Gerardo and the rest of the team as well. Gerardo (goes by G) went above and beyond to help make sure I was happy and even crawled under the truck I bought (2010 Tundra) to show my mechanic friend on FaceTime what it looked like underneath before purchasing. The ground was cold and dirty but G did not hesitate to get under there I would highly recommend dealing with Toyota of Scranton.
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January 2024 by Bob W
There Is Absolutely No Other Car Dealer Who I have seen Work Do Hard To go Above and a beyond The way They Do Ryan Cali Finance Department Absolutely The Best I Wouldn’t deal With anyone else Ryan Goes Above And Beyond And Along Side Ryan Is Another Guy Kevin Cloud That Man Is The Best Another Only salesman I’ll Deal With Toyota Of Scranton YourbBe My To go To dealership As Ling As Those 2 Gentleman Are working There ! You Guys Rock Thank You For Turning A Nightmare Into A Happy Ending!!!
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January 2024 by Clayton DeVoe
My buying experience was absolutely amazing, they helped me get the absolute best deal. They were very accommodating, and hospitable. Always had a smile are their faces. I would specifically like to thank Ramone for being a great salesman and for helping me get into the truck I wanted. 100/10 stars!
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November 2023 by Donna K.
I would NOT recommend this dealership to my worst enemy. First of all typical salesmen saying " we have someone coming to put a deposit down in an hour"I did love the car. The purchase price was 70,000Second, I had the car for 2 weeks and a 6,000 repair problem came up with the car. Keep in mind 2 weeks. They refused to pay.Trust Me when I say do not go there for a car.
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November 2023 by NitroZ18 Fishing (Patrick Judge)
I’ve purchased 7 brand new vehicles from Toyota of Scranton over the years…the last one being my 2022 Tundra TRD Pro…they have always been great to work with and the customer service is top notch, highly recommend!
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November 2023 by Steve B
Highly recommend this dealership. Doug, our sales representative, was very knowledgeable, professional and very helpful in our decision making. Rich, the Finance Director, very knowledgeable and professional, helped us get the best possible rate for financing our vehicle. Ryan, from finance, made the transaction and paperwork run smoothly. Also, the used car manager, helped with giving the best trade in value. We have been extremely pleased and fortunate to work with an excellent team. We’ve purchased our 4th vehicle from here and look forward to working with them in the future for our next purchase. Their service department is excellent as well. Thank you guys!! Much appreciated.
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November 2023 by George Zevan
Corey Boynton is a stellar salesman. He is easy to work with and puts the customer first.during our transaction the nitwit sales manager got hyper agitated and showed an uncouth demeanor. Corey stayed cool and professional. He is my man.
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November 2023 by Ava-Conda ASMR
I went there back in April and bought a car with G. He was amazing! I’d been in touch with him a time or two before I went in. He kept in touch without being bothersome or pushy. Spent most of the day with him getting everything sorted, he was extremely knowledgeable & friendly, got me a great deal and into something I love! I HIGHLY recommend the team at this dealership, G especially. 10/10 experience.
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November 2023 by Joyce Pezanowski
Cory was absolutely outstanding. He was professional and courteous. He is extremely knowledgeable and helpful. Cory has an exceptional work ethic. His follow up and assistance with my navigation system were fantastic. I would actually rate him a 10.
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November 2023 by Richard Beleski
Experience was great. Noah came out and answered all the questions I had about the vehicle before we went for a test drive. Liked Noah's honesty and professionalism the most. Already recommended him to friends to go to him if they are in the market for a toyota.
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November 2023 by ariana harris
Gerardo truly stands out as one of the finest salesmen I’ve ever had the pleasure of working with. His charm and charisma are immediately noticeable and make the car-buying experience a delight. His extensive knowledge of Toyota vehicles, coupled with his warm and friendly demeanor, ensured that I had a positive and memorable interaction throughout the entire process.
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October 2023 by S R.
Writing on behalf of my mother-in-law who had a bad experience with Toyota of Scranton. They were just dishonest in the sales process, promised her a remote starter for the car upon purchase and has given her the run-around for over a month now, not honoring their agreement. It's really sad to see Toyota of Scranto taking advantage of some of their older clients; proving not to be really trustworthy at all.
