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January 2024 by bruce halleran
Not my usual u-haul only because I have several locations nearer. This time the near ones didn't have the equipment I needed. This location found it at another location, reserved it for me, and sent me on with a smile. I will call here first the next time I am in the valley renting a u-haul, or more usually buying towing bits or wiring. I have no issues with other locations in the Scranton area, but I know above-and-beyond when I see it.
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May 2023 by Boudreau Arius
The agent at that location great guy.
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November 2022 by Judith Lewonczyk
The staff is so polite and courteous and helpful. I will definitely be renting from this location every time I need a U-Haul! Thanks Gene!
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November 2022 by Lisa Makowski
Great place to rent from
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September 2022 by Elif Nikol Floros
Gave away my rental. I was an hour late, but I didn't see it specified when I made the reservation, and totally confused the time..my fault totally. But that policy should be prominent when reserving. Then they gave the only truck they had (my rental) to a guy who didn't have any money on his card for the $40 deposit. I was waiting in line behind this dude. The guy was going to come back with cash, and they still held it for him. And of course he didn't show up. So the truck became available again. I'm only giving 2 stars cause the receptionist called me to offer me the truck (which I didn't take cause i had already made other arrangements) and apologized. But definitely wouldn't recommend. Not a well run place.
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August 2022 by kathryn mauer
Gene is fabulous
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January 2022 by Michael Chang
Great value...and clean vehicles ..and the guy in charge ...very professional
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December 2021 by Steve Wagner
Nice little storage space. I was moving a car from upstate New York to North Carolina and had a problem with the dolly. The young man was extremely helpful, locating the correct car carrier at a different nearby facility. This young man obviously cared about customer service
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December 2021 by Joseph Nusbaum
Cranky worker first thing in the morning. If you are miserable U Haul employees stay home because we that give you business really do not want to see your having a miserable morning.
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September 2021 by Michelle Dore
Great help with getting a trailer so I can move. Very easy process and drop off in another state just as easy. Will use them again. Very soon ?
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August 2021 by De Ro
Im sure the u- haul part is great but I use the storage and its just wonderfully splendidly delightful .Yes I would recommend for all your storage needs and apparently all your box truck and trailer needs also. Willing to guess other needs also.
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January 2021 by Gerald M
Best storage spot
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November 2020 by Lee Tonkin
Was charged a $25 cleaning charge for them having to blow out a few leaves in the truck. i can understand if i left garbage in the truck but that charge is ridiculous. took 20 minutes to get keys thru online when business was closed on Sunday the 15th. btw anyone who lives in nepa knows that Sunday was high rains and wind (sorry leaves stick to shoes sometimes. Also uhaul refused to send me pic.
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June 2020 by FerretsGame2
Still wasn't here even if they change their name
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September 2019 by Kathy Bufford
Convenient & necessary when I was moving.
