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March 2024 by trisha gries
I ordered online and picked up in store literally took seconds !
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February 2024 by jes ellis
Very helpful
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February 2024 by Raul Alvarez
Sam and all of the ladies here were a wonderful help.
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February 2024 by Linda Carpenter
Friendly staff and pleasant
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January 2024 by Ashlee Sherman
Cashier messed up my return and when I contacted guest services they told me basically tough... all a scam to get you spend more money in their stores.
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January 2024 by KittenKit
Kinda overwhelmed by all the merchandise and it was difficult to find assistance but we eventually found someone to help and she recommended something that is perfect for my daughter's sensitive skin. Thanks ?
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January 2024 by J M
Worst customer service I've seen. All of the employees were very rude.
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December 2023 by eric mecca
Nice staff. Didn't have what I was looking for but that's okay.
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December 2023 by Michelle Baker
Ladies, there are very very special. They come up and ask me if I need anything immediately. Even when it was 1 minute to closing out in Pennsylvania they let me go in and get my stuff. They knew I was needed for some product. Thank you thank you
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December 2023 by Rebecca Shovlin
Can we talk about Lilly, she’s absolutely amazing and kind. I swear to god she was an angel sent from above, she helped me out with foundation since they are discontinuing my favorite line, she took her time went through all the options there are for my skin type. Her dedication to making a customer happy was spot on! She really deserves recognition, she was so knowledgable in her product lines. I’m so happy I ran into her, I will never forget this experience!
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December 2023 by Alma Torres
Frendly staff
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December 2023 by Maria V G
The person knew his products and was very friendly
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September 2023 by KattRz S
I haven’t been comfortable buying foundation in a while. Abby made the process great. Usually this isn’t fun for me, but I felt taken care of. I always appreciate someone confident in their field.
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June 2023 by Lea Phillips
Lots of my favorite brands here, and a nice, clean location.However, I had an encounter with a very rude employee today. This employee has been rude to me on more than one occasion. However, Lilly is wonderful, and got me sorted out. Robert, Jade, Kristen, Janisa, and Keiera are also lovely. I guess you have to take the good with the bad, but today made me want to consider buying from the website or shopping at the Wilkes-Barre Ulta in the future.
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May 2023 by Leslie R.
Rude employee service. Had a woman whos name had a short name with R and an I in it who racial profiled me. Followed me around the entire time thinking I was shoplifting... Incredibly degrading and irresponsible behavior. Weird she'd assume such since we were both African American should reasses her job qualifications. Never coming back hope she gets fired for the demeaning behavior. DO BETTER!
