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January 2024 by Ryann Wakefield
Their bathrobes can be cut up to make great hand towels.
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January 2024 by Sheena Luke
I was visiting someone in the area and needed to run in quickly to purchase a bra. While waiting in line to make my purchase, I and the other patrons heard a woman screaming at the top of her lungs angrily seemingly in what appeared to be their backroom/office down a hallway across from where the registers are located. Other customers asked the staff if everything was OK, should we be alarmed, etc. The staff apologized and spoke into a headset asking them to quiet down but the screaming continued, I speculated that the woman may be yelling at an employee. The staff present apologized again to the patrons, saying that it was their boss and that "she's not typically like that." Soon after a young woman with a headset came out of the office shaking her head, a customer asked a staff member if that was her and the staff member stated that she wasn't, leading me to believe that she may have been the one screamed at. This was my first time back at VS in 8 years, I won't be back again. Any company that allows their managers to treat their staff that way shouldn't exist.
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December 2023 by Maria V G
Store was neat and cleaned.
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September 2023 by Tracy Holgash
Girls were very nice and helpful - always my favorite place to buy perfume and bras!
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May 2023 by Sierra Skotarczak
A few months back I went in with my husband. I was about 6 months pregnant and I needed help putting my bra on. They told him he couldn’t go in to help so he tried to wait right outside my room to see the bras I was trying on. They told him he made the other girls uncomfortable and he couldn’t even be near the dressing rooms. There was barely anyone in the dressing rooms too. I’m so disgusted and disappointed in your store. No one deserves that especially my husband trying to help me. The women started to berate him altogether on how just his presence was uncomfortable and they didn’t care if I was pregnant and needed help and they could help. They said they could help me, I did not feel comfortable with a strangers help. I dropped everything and left. I’ve been thinking over the last months on if I should post this but I’ve decided to now. Never shopping here and might even take this more publicly. This happened around March 11th around 2:30 or 3pm.
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April 2023 by Alexandria Patch
Staff is super helpful picking something special out!
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April 2023 by Tibbster15
Good customer service. Layout was a bit wonky for a first time shopper. Also, no signage to show you where the register was. Took a bit to figure out it was at the back of the store in the corner. Otherwise, good sales and the employees seemed nice and cheerful. Would have gave a 5 Star if the employee at the register would have solicited for my email and VS cc application…..
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March 2023 by Jennifer Schmidt
They had a few employees. Noone greeted me when I came in. 2 employees were to busy talking about if Bath and Body gets a discount at Victoria Secret.Went to pay and another person was in line.... but there was no register person. Took a couple minutes for her to get to the register. She was nice and apoligized.So basically customer service there sucked
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March 2023 by Lydia Sullivan
Always a pleasant shopping experience. The staff are very friendly and courteous. If the line gets a little, someone is paged immediately to help ring up.
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March 2023 by Michelle Edwards
Lovely employees lots of merchandise, very easy to talk to the staff here unlike the rude staff at Wilkes-Barre
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February 2023 by Ben Ahmadzadeh
I always enjoy a trip to Victoria's secret with the wife. Dont get me wrong, it has the potential to be boring. But with her, it's never boring. She knows how to stoke the fire.
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February 2023 by Benjamin Hamm
I always enjoy a trip to Victoria's secret with the wife. Dont get me wrong, it has the potential to be boring. But with her, it's never boring. She knows how to stoke the fire.
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January 2023 by What Dreams May Come By Kim
Employee took the time to help my two daughters with what they needed for the dresses they were wearing for a dance at school! She was very helpful.
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January 2023 by Victoria Palazzo
The ladies working here are awesome, they spent a great deal of time helping me find the right products.
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December 2022 by Andrew S
As a guy in these stores we get great service. They always want to help a guy out. The selection is always great, of course the service is outstanding. I try to take advantage of the sales and promotions.
