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January 2024 by Nini Herbert
Horrible customer service. Visited walgreens yesterday and had received the worst customer service from the cashier Serenity. I ensured to get her name so I can leave a review. It seemed like she didn't want to assist and had the nastiest attitude. Not even a “hello how are you” when I approached the register. Just a mean mug and attitude. Atleast fake it till you make it. She made me not want to ever shop here again. Great customer service makes you want to come back unfortunately this store lacks that.
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November 2023 by Amanda R.
Rudest customer service I’ve ever experienced.
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November 2023 by shadowdance4666
Busy intersection which reflects on the mood of the clientele
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November 2023 by A R
Rudest customer service I’ve ever experienced.
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July 2023 by Rico & Pine
Major national corporation with billions of dollars & you guys have 1 person working the whole store & FedEx returns. I don't blame that 1 person for being miserable.... absolutely pathetic.
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February 2023 by shamus248
Walked up to the register to get rung up. Cashier stared at me for a second, asked me "are you buying these?" I was like "yes?" And she replied "I have to scan them" like do you think I was trying to steal? Don't you think i would have just tried to walk out if i was? Lowest IQ cashier I've encountered in a while
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December 2022 by Ashton Jesso
Was an employee there left me at the register by myself refused to help when I needed it, manager got up in my face, overpriced items, and they never gave me my final paycheck before I left there. Staff is not trained right at all, and manager talks about customers bad behind their back. Would not recommend going to this store as it should be shut down.
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October 2022 by JoAnn OMalley
Worst pharmacy in the area. They should have left the one on Greenridge St. if I could afford to go out of network for my RX’s I’d transfer immediately.
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March 2022 by Ash Houseweart
Employees here are unbelievable rude… I was looking for a certain product in the store and saw it on the carts to be put on the shelves and asked if there was any chance she could open it to see, she said no it’s not what your looking for and I came back about a hour later and there it was the empty box on the shelf, like is it seriously that hard to do your job? Will not be coming here anymore.
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February 2022 by chilsia shaffi
Terrible service by the lady at the store. Called in to see if they take photos and the agent said they do. Waited for 15 minutes. Then the lady said she can’t do passport photos. No sorry nothing. Wonder why they have such pleasant sales personnel. Would not recommend.
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January 2022 by G T
Very friendly and helpful pharmacy personnel.
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January 2022 by Alexis Younker
Experience was very lovely, and workers are also very nice! The worker known as "Nancy" is extremely kind and patient with the customers. She got through my order quickly and told me to not say sorry after I messed up something! Definitely deserves a raise, that's for sure!This place is also very nice when it comes to covid vaccines and handling all other types of orders. Managers are also quite lovely too, as they assisted other customers with problems that they had with ease. Don't listen to the other reviews, they're just bad customers that don't know how to appreciate retail workers.
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January 2022 by daniel o
The most poorly managed and poorly stocked Walgreens ever. They put the wrong products in the wrong spots and do not honor the price. They need to hire people that can read. The female manager with red hair and glasses is very rude...absolute trash. I suppose the area of town it is in that's the best they can hire...trash.
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November 2021 by Daniel OShaughnessy
The most poorly managed and poorly stocked Walgreens ever. They put the wrong products in the wrong spots and do not honor the price. They need to hire people that can read. The female manager with red hair and glasses is very rude...absolute trash. I suppose the area of town it is in that's the best they can hire...trash.
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September 2021 by Patty P.
I am extremely disappointed. I am visiting my son at school & needed a prescription filled and sent to this location. I planned ahead, speaking to my PCP and also the pharmacy department at this Scranton Walgreens location. All was set & I was planning to pick up my prescription today. When I arrived, the pharmacist was extremely rude, stating that the prescription could not be filled here & that I had been misinformed by the pharmacy staff member yesterday. She immediately discounting my issue & would not help in any way. Don't go here if you want prescriptions filled properly. Walgreens, you need to hire some staff with manners!