Boscov's is a large, family-owned department store known for great deals, good sales, and markdowns on a large selection of quality merchandise, including clothes and jewelry. The store is described as nice, clean, and easy to navigate, with very friendly and helpful staff. Specific highlights include free boxes and gift wrap. The store also features specialty departments like a Wedding & Gift Registry, Optical, and Travel Agency. Some challenges noted are that salespeople can sometimes be difficult to find, and there is a noted lack of electric scooters for shoppers who have difficulty walking, which can make shopping in the large store nearly impossible for some. The store is praised for staff who go out of their way to help, with one account of an employee kindly assisting a distressed customer. Boscov's is appreciated for its community involvement through monthly events supporting local charities.
