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August 2025 by Mia Jacobs
Clean space. The only problem I have is that there’s usually no one in the office whenever I need help. When I call it just takes a long time to get a response back. I either have to wait back for a response or try to call earlier in the day. Other than that, it’s very convenient and I felt like my items are very safe.
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August 2025 by kirsten yoder
The quality of the storage unit was not very good. I paid almost $150 a month and the door would frequently get stuck and fall off of the tracks. The door was very hard close. Both corners of the door had trouble staying on the tracks and I would frequently have to spend several minutes trying to get the door back correctly. The door would also lean to the right too much which not allow the metal bar to slide and properly lock the door. It was very difficult to get the door closed upon each visit. It was very frustrating. I also had a lot of trouble with my gate code for the gate entry. My gate entry code did not work one time. Each time I wanted to enter my storage unit, I had to call customer service for a temporary code. Custer service stated that a manger from the storage facility would then reach out to help me with my gate code issues. That never happened. I never received a call about my gate code issue and I continued to have problems with it. I decided to move out of my unit at Storage Sense because I found another storage company closer to my home with better quality storage units, much cheaper rates, and better customer service. I was with Storage Sense for a few months and continued to have issues throughout my whole stay.
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June 2025 by Russell Longenberger
Very friendly
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May 2025 by Hadassah Ewing
The gate could have been explained better, but the units are clean and affordable.
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May 2025 by Ethen Lynch
Prices are a little high but very reasonable business to work with, I did everything online withought having to go in person to talk to someone, my scheduling is a little tight so it worked out
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April 2025 by thelma ashe
Everyone was very professional in getting me the size needed for the college dorm storage
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August 2024 by Brad Spangler
Convenient, fast, easy experience
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June 2024 by Courtney Caszatt
Prices are outrageous and rent raises all the time are unnecessary
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June 2024 by Kelly Maneval
Everyone was very helpful
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May 2024 by Blandin Conklin
This was my first time dealing with renting storage space, and the people on-call at Storage Sense were a great help to me getting a unit and moving into it!
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May 2024 by Sabrina Smith
I am new and will be using this service for the first time. The process so far has been simple and quick.
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April 2024 by Jeff Wyne
I reserved a unit via chat. Often chat is delayed and not a smooth experience. My agent was knowledgeable, providing clear instructions and transparent pricing. We concluded over the phone to ensure a secure transaction.
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April 2024 by DamienGamer 15
Very friendly staff, and the process itself to get the unit was very easy.
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March 2024 by Mareda Spaulding
Absolutely amazing service and the units are clean and decent
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March 2024 by Heidi Stoneroad
The employee was very friendly she explained the sizes and prices.
