PetSmart is a large pet supply and services retailer offering over 10,000 products for pets like dogs, cats, birds, fish, reptiles, amphibians, and small animals such as guinea pigs and hamsters. Customers can shop online with the convenience of picking up items within two hours at local stores. Many locations provide services including dog training, grooming, pet boarding, pet adoption, and PetSmart Doggie Day Camp. The store is known for its friendly staff, who are helpful, especially during special events like photos with Santa. Customers appreciate the curbside pickup option, which is quick and efficient. PetSmart also offers grooming services, often as the only place some pet owners trust. While the store has a good selection of pet foods and supplies, some customers feel that employee knowledge about specific pets like fish and reptiles could improve. Overall, PetSmart is considered a helpful and convenient place for pet owners to find products and services for their pets.
