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May 2024 by Rachel W.
Do no do business with this unreliable company. They no-showed me 2 days in a row. Micky (owner? Manager?) said the first day was due to a mover calling out, but he left me hanging all day as to whether the move would happen later in the day. I waited 5 hrs for him to call back and I finally called him. He promised they would come next day and offered me a pitiful less than 10% discount for the major inconvenience. Then the movers didn't show up the next day, no call no apology. Absolutely disgusting way of doing business. Avoid this company.
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July 2023 by Crystal L.
I booked this company for a move from PA to FL around the 4th of July holiday. My mother in law had started aconversation with Mickey and put me in touch with him to discuss pricing/move amounts. At this point I had already called three or four other moving companies so I had a pretty good idea of what I was moving and the potential cost. I explained it was a small move with no big furniture. I would need to use one of their trucks and movers but the items would be mainly boxes that I had already pre-packed with bubble wrap and labeled with our last name/item descriptions with some smaller furniture like chairs/desks/TVs. After playing footsie over price they agreed to do the move for a very reasonable cost considering the holiday. I did notice that they did not have me do a room by room item by item inventory over the phone like some of the other movers I had spoken with (which may be the reason for some of these other less favorable reviews with items not fitting on trucks/enough space...that was not our experience...do yourself a favor and make your own checklist before you call them so you communicate what you need properly). My husband signed the contracts with them and paid our deposit.The day of the move they were a few hours late which wasn't such a big deal as we had devoted the whole day to making sure the items were on the truck and not under any strict timeline. They advised that a previous delivery had put them behind schedule which we understood as that can happen. Then it was pouring rain so at our request they waited till the rain was supposed to stop to come load our items which I appreciated.Two men came (very nice and sociable) and loaded everything into the truck with no fuss/headaches. At this point they did do an inventory of our items. All of our items fit on the truck with no issues. We were then told that we could not use a credit card to pay the balance...it had to be cash or money order. This we weren't expecting...and we did not have the cash on hand...so they agreed to move the items but advised we would need to settle payment before the delivery (which was fair). Thought it was a little strange they didn't take cards...so we called the main number for the company and was told that they indeed could take credit card payments so we paid in full over the phone with the main office.The delivery of our items was a bit chaotic. we were given a delivery window which is standard in an out of state move and I will say that they absolutely DID deliver during the windowed time. However, the actual date/time did change three or four times with our items being stored in a warehouse and then reloaded onto the truck...and we had a neighbor that was supposed to let them into the house in FL that was starting to get annoyed.That being said...these were minor things considering all the variables/logistics involved and issues that were easily worked through with some flexibility/communication.Our items arrived on time, undamaged, all accounted for, and for the price we had agreed upon (which was much much cheaper than others I had been quoted).
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June 2023 by Cheyenne Hester
These guys were absolutely amazing! We were in a last minute rough situation and this company saved my family a lot of grief. They gave the best quote of over 39 movers I called. They worked diligently in the pouring rain and even gave us ride back from the storage facility! These men are heroes and I'm mailing them the biggest tip I can afford. Do yourself a favor and give these guys a call! They take the stress out of moving away completely!
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April 2023 by Natalia Massias
Micky and his team (Kyle and Walter) were amazing. Very responsive. They took great care of all my stuff. Nothing was damaged, even my plants made it without breaking.
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February 2023 by Oman Oman
They even reassembled the beds for us and helped us figure out placement of furniture in the rooms. They truly offer a full service moving experience. I am a real estate agent and will always recommend Eastern Connections Movers. They are the best!! Thank you for such exceptional service and professionalism.
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January 2023 by Jordan Morrison
For starters, they were not only on time, but early. They were extremely professional, and took care of my furniture as it were theirs. The backed team was fantastic, from the booking to communications along the way. Everything went so smoothly. Our move arrived 1 day early The unloading was quick. The guys were so agile and so pleasant! Hands down best moving company we have ever used.
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January 2023 by Keith Andrews
They took the extra time to wrap and secure everything! When our delivery came, they were awesome with unloading everything into our new home. They went the extra mile to make sure nothing scratched the floors or walls. I would recommend them to anyone needing to move in or out of state. Amazing job they did. They get their permanent customer from now on.
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January 2023 by Daniel Murray
They made completing all of the paperwork easy, and patiently answered the many questions I had along the way. We only had 1 item damaged and the claims team had it resolved incredibly quickly and were also great to work with. I will definitely use Eastern Connection Moving next time I need to move, and I would recommend them highly to friends, family, or anyone that needs a top notch mover.
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January 2023 by Kyle Contreras
They were able to move items out of our 3 story Victorian home on a 90 degree day quickly and efficiently. I was definitely impressed! I am keeping my fingers crossed that I can get the same team again when we move into our new home at the end of November. I’d definitely recommend them.
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January 2023 by Bruce Flores
Great experience using Eastern Connection for our recent relocation and would highly recommend this company. Prior to moving day, representatives from the company kept us informed of the process, timing, etc. The day of moving, they arrived on time and quickly went to work wrapping furniture, preparing an inventory of items for storage, and packing the truck. The team was friendly, careful, helpful, and very professional.
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January 2023 by Steven Banks
We hired them to move my husband's workshop equipment and we were very impressed with their work ethic and professionalism. Along with being hard working they were very helpful to us and helped us with any question or concern we voiced during the move.
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January 2023 by Eugene Marshall
Even though I had the option of going with a slightly lower quote from another company, I chose them because my friends suggested me. He also used them and highly impressed with their top notch service. On moving day, the crew was hardworking, efficient, and professional. They made a same-day move happen for a long-distance, cross-state move, and I did not have a single issue. Will definitely reach out to them again for my next move. Thanks for your wonder service.
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January 2023 by Joe Walsh
We received the most professional management we’ve experienced. Additionally the customer service representatives were informative and professional as well. My wife and I have moved many times in our life and this was by far the easiest most professional and trouble free move. My I have moved many times and I can say categorically This was the easiest move we’ve had.
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January 2023 by Kenneth Lynch
The move of the workshop, which was initailly a challenge for us, was completed in a professional and efficient manner. We highly recommend Eastern Connection Movers as they are a top flight company.
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December 2022 by Willie Shaw
As a person who has moved many times, this moving company and the employees who facilitated our move out and storage were by far the best in the business. Hard working and professional. They also were personable and funny! What a pleasure to work with them. I would recommend to anyone looking for a seamless moving process. Simply stated, they are the best in the business!
