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October 2022 by Michael Friedman
Great experience, Staff was on point . There systems are the best in the Piano industry today .
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August 2022 by Vincent Thornwood
How do you lose files for rolls that you previously offered? That is unacceptable. Your catalog is perpetually diminishing and it's only a matter of time before you go out of business due to sheer incompetence.
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August 2022 by Angela Krause
They stopped making the greatest scroll ever made! Shame on you people for discontinuing Stayin' Alive. One of the greatest songs ever made and you don't have it. You told someone else that you "lost the file" so you can't make anymore. How incompetent can you possibly be? No point in buying a player piano, everyone! QRS's selection of piano rolls is small and horrible!
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May 2021 by Bob N Debbie Hermens
We have had the QRS technology on our piano for 8 years and have enjoyed countless hours of beautiful piano music. It has always worked perfectly and never needed repairs. We love it!
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September 2020 by Greg Lewis
I've had a PNO3 system for over two years now - the system was never setup properly by the installing company (some outfit in Houston TX). My local QRS dealer is worthless and couldn't supply a technician to go through an entire setup procedure. A technician was able to fix the sustenuto problem but only after I pointed out what the problem was. Fortunately, I am very technically/electronically/mechanically inclined and have ironed out most of the problems myself. I just d
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September 2020 by Judith Myatt Sweeney
I have the QRS system on my piano works through my WI Fi. It is amazing.! I have had it for 3 years. The technical support is great if you ever need it. QRS can work through my Alexa as well. It is nice to create playlists. I live in MA love it!
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May 2020 by Susan Manfredi
I just purchased an upgraded system. The team at QRS couldn't have been more helpful! They walked me through doing my own installation of the product. Thanks so very much!
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September 2019 by Jim Rickson
I’ve visited QRS HQ in Pennsylvania and was regaled with all their basically earth-shattering new technologies! This is an amazing company.
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July 2019 by Christopher Park
QRS is such an amazing company and has such wonderful employees. Everything in the shop is done to the next level of professionalism and expertise to ensure the product is perfect and the customer is blown away. After traveling all the way from West Palm Beach in Florida, visiting this company was the best decision I've ever made. QRS and QRS employees are a perfect example of how a business should be run. Thank you Mark, Frank, Lori, Tom and everyone on the QRS team for the experience of a lifetime!
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July 2019 by Tobias Hamilton
We recently attended a QRS class to install player systems they provide. They gave us a tour of their facility and showed us the kind of family oriented business they are. We highly recommend them for sales and service because they treat you like family when you deal with them. The Hamilton Piano company is fortunate to have them as a supplier of fine instruments and player systems. We will be doing business with them for many years to come and I personally want to thank Mark, Frank, Dan and Steve for training us and sharing their knowledge of QRS pianomantion systems. Also I want to thank Lori and Tom and the rest of the company for treating us like family.
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July 2019 by Arley James
This innovative and forward-thinking company has an amazing and highly supportive personnel. The technology they have developed is ground-breaking and will revolutionize the very important pedagogical aspect of piano culture I.e. their Pianoscan Studio that enables the musician to record, upload, share, and monitor their progress. Any serious pianist MUST have the tools they offer as they open a whole new territory of inspiration and artistic stimulation. If that weren't enough their music library FAR eclipses that of other self-playing systems - the have 10,000 songs! Their app has tools to tweak any performance to the users preferences of even that of the most discerning audiophile. And if THAT weren't enough they offer a PORTABLE player system - no piano modification necessary. I am a piano technician of 20 years and I am so grateful for their crucial contribution to the hallowed institution that is piano.
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June 2019 by Stephen Wilson
World class customer service and support of the product.
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February 2019 by Daryl Crabtree
I recommend them from the point of some sense that they are sincere. I'm an electronics tech and their geekness toward tech is sincere.
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January 2019 by William Talavera
Service support and the variety of music available for PNO3. We especially enjoy the SYNC Along music
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January 2019 by Lori Russell Bard
The technology is super cool, and I love my player piano.
