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March 2023 by Molly M.
I drive here to grocery shop most of the time just to avoid going to the Cranberry location which absolutely sucks. This location, while a bit further, is 10000% better for a list of reasons. 1. The service is good. The employees are all actually working! One of the bakery workers kindly showed me how to use the bread slicer, the man who makes that delicious sushi is always so sweet and offers my son lollipops, those working the deli counter are eager to take customers' orders, the customer service representatives are always quick to adjust when things ring up incorrectly. 2. The food selection is abundant and fresh, they carry the items I need and some items I didn't know I needed. 3. The environment is clean, accessible, and easy to navigate. Also, they accept WIC here unlike the Cranberry location! 4. A liquor store is attached - very convenient around the holidays! 5. Parking lot is infinitely better than the Cranberry location aaaaaand includes expectant mothers and mothers with newborns parking spots - a definite plus!! 6. Starbucks attached which is nice to have the option to visit after you've gone through the madness that is grocery shopping.
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January 2022 by Dawn L.
I love my Giant Eagle! You would be hard pressed to find an employee not willing to help you. I have been shopping here for 6 years with no major complaints. It's our little country store where everyone is friendly!
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January 2022 by Colin M.
Of all the Giant Eagles in the area, this is the one I actively avoid for several reasons. First and most importantly, the parking lot just isn't safe. It has very tight quarters. People tend to zoom in and out of here. I've had some very unfortunate curbside express transactions here, but the most important thing to note is that they're in-stock rate is horrible. It seems that every order I place at least half the items are out of stock, especially the items on sale. This is true whether or not a pandemic is going on.
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January 2020 by Larry F.
As far as large regional grocery store chains go, Giant Eagle is fine. I've never had a customer service issue or significant issue, apart from one lost item by their dry cleaning contractor, over years of visiting their Market District and the brand locations like this one. Staff is friendly and helpful, though as I'll describe in a moment, I manage to avoid them anyway.This location is the smaller of the two in the Cranberry area, with a scaled back selection to match. Produce is notably more limited, and some more unusual items are missing from the shelves (and one popular item -quite often fresh thyme herbs have gone AWOL). But, this location is also usually less crowded. Balancing that is the parking lot which could have a more convenient layout. The deli here often has a longer wait than other GE/MD locations.I'm about equal distance from this location and the Cranberry one, so why come here? One reason - the Scan, Pay & Go system. This is their mobile self-checkout system where you can use your smartphone or one of their hand scanners to scan your items as you shop. You scan a bar code on the way out the door, wave a phone for payment, and you're done. I don't even need to bring a wallet. And if you don't feel like talking to anyone, you don't have to. And even if you walk out with a heaping cartful of items, you won't feel the anxiety of blocking the self-checkout lane with all your stuff.The location is clean. In-store prepped foods and premades are on point. Breads and daily items are stocked up in the morning and top items like milk and yogurts are restocked throughout the day. I've had to ask for something (not thyme) maybe once in a couple of years.Good local grocery. Split our dollars between this location, Costco, and Fresh Thyme in Cranberry and the Whole Foods in Wexford. Due to the Scan Pay & Go system, I find this one to be the most pleasant shopping experience.